What exactly was updated and what were the manual changes made on the server?
What do the Apache error logs say at:
What do the Apache error logs say at:
strange... have someone login and check as the logs aren't giving clear indication of the exact problem.
Found this error message at the very start of the other errors:
Request exceeded the limit of 10 internal redirects due to probable configuration error Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace
But that was at the start and not since.
Also rebuilt apache with no difference
Request exceeded the limit of 10 internal redirects due to probable configuration error Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace
But that was at the start and not since.
Also rebuilt apache with no difference
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Can you please provide more details like when are you getting 500 errors? while browsing websites hosted on server? can you please paste exact error here?
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
==========================================
Just when we are trying to get to the websites
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
==========================================
Just when we are trying to get to the websites
Great to here your issue is resolved. Basically, suPHP is more secure for running PHP applications. It will prevent 777 permissions to files and folders. With suPHP 777 is equivalent to 755. It was giving 500 error because of 777 permissions of your website files and folders.
We have always had suphp on our server with no problems, so it wasn't a permissions issue. We had to rebuild apache without it and then rebuild it again with it, so all I can assume is there was a problem with suphp.
Explanation of the solution
Form some reason, apache can't handle suphp logs greatest than 2 GB.
So if you are experiencing this kind of problem, please go and check your:
/usr/local/apache/logs/suphp_log
If is more than 2 GB, sure it is the cause of the problem.
Rename it, so cPanel creates it again, clean
And all is working again !
Bye!!
German.
Form some reason, apache can't handle suphp logs greatest than 2 GB.
So if you are experiencing this kind of problem, please go and check your:
/usr/local/apache/logs/suphp_log
If is more than 2 GB, sure it is the cause of the problem.
Rename it, so cPanel creates it again, clean
And all is working again !
Bye!!
German.
I totally agree with gmartins. suPHP log can handle a maximum of 2GB, So when you removed and installed again the logs rotated so the site worked well. From WHM go to Apache Configuration then Log Rotation then enable suphp_log and click save, That will rotate it automatically to not face this problem again.
