toygeek

Member
Apr 19, 2003
15
0
151
Hi there, thanks for the help on this problem. When a user tries to install the preinstalled agora cart, the following error is generated:

We are going to install cart in /home/mlb3m/public_html/cart
Install Complete!!! Internal Error, can't find that folder [/home/mlb3m/public_html/cart/protected]

I looked in /home/mlb3m/public_html/cart/ and there are no files. I checked in /usr/local/cpanel/3rdparty/ and agora.tar.gz is there and is chown'd root.cpanel.

I even went as far as getting the updated agora.tar.gz that user "agora" posted here back in february. I updated it, to no avail.

I've done a search on the forums and found nothing of this nature. Can someone point me in the right direction on this? I very much appreciate it.
 

AndyReed

Well-Known Member
PartnerNOC
May 29, 2004
2,221
4
193
Minneapolis, MN
You might want to create the directory: protected and then re-install Agora.
 

toygeek

Member
Apr 19, 2003
15
0
151
That won't work because if you try to reinstall it'll say that there's already an installation in that directory, even though the directory is blank.
 

flen

Member
Jun 12, 2005
13
0
151
I have the same problem at this moment. Do you have found any fix for this? :)
 

abrender

Active Member
Dec 5, 2002
37
0
156
Fixed - using the WHM "install cpaddons " we completely removed agora, forced a refresh and that fixed it.
 

madan.cpanelnet

Well-Known Member
Apr 1, 2006
69
0
156
INDIA
Heiil,

What do you mean by "forced a refresh" in your statement ----------

Fixed - using the WHM "install cpaddons " we completely removed agora, forced a refresh and that fixed it.







Thanks.
 

madan.cpanelnet

Well-Known Member
Apr 1, 2006
69
0
156
INDIA
Error during cart installation:-
#########################

We are going to install cart in /home/coremar/public_html/xyz
Install Complete!!! Internal Error, can't find that folder [/home/coremar/public_html/xyz/protected]




The following error can be seen in ---->

[email protected] [/usr/local/cpanel/3rdparty]#tail -f /usr/local/cpanel/logs/error_log

tar (child): /usr/local/cpanel/3rdparty/agora.tar.gz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error exit delayed from previous errors
tar: /home/coremar/public_html/blahblah/WRAPPER/linux_22_wrap.tar: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now
tar: /home/coremar/public_html/blahblah/WRAPPER/linux_22_wrap.tar: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now



I have already removed agora/reinstalled from "Intall CpAddons" in WHM.
 
Last edited:

david510

Well-Known Member
Aug 22, 2004
473
0
166
Just an UPDATE.

I had the same issue and I was using rvskin. To solve this issue, update the rvskin on the server and edit/save the package feature manager from WHM ---> rvskin manager.