Hi there, thanks for the help on this problem. When a user tries to install the preinstalled agora cart, the following error is generated: We are going to install cart in /home/mlb3m/public_html/cart Install Complete!!! Internal Error, can't find that folder [/home/mlb3m/public_html/cart/protected] I looked in /home/mlb3m/public_html/cart/ and there are no files. I checked in /usr/local/cpanel/3rdparty/ and agora.tar.gz is there and is chown'd root.cpanel. I even went as far as getting the updated agora.tar.gz that user "agora" posted here back in february. I updated it, to no avail. I've done a search on the forums and found nothing of this nature. Can someone point me in the right direction on this? I very much appreciate it.