Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

AH01797: client denied by server configuration

Discussion in 'EasyApache' started by Abhijit Banik, Jul 5, 2016.

  1. Abhijit Banik

    Abhijit Banik Member

    Joined:
    Jun 25, 2016
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Root Administrator
    I am getting following error in error log.
    Code:
        [Tue Jul 05 06:15:34.165031 2016] [access_compat:error] [pid 3276] [client 207.46.13.166:1226] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
    [Tue Jul 05 03:01:57.170880 2016] [access_compat:error] [pid 25662] [client 207.46.13.166:10635] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
    [Mon Jul 04 22:08:07.116246 2016] [cgi:error] [pid 14786] [client 82.80.249.137:62844] AH02812: attempt to invoke directory as script: /home/craftallure/public_html/cgi-bin/, referer: Index of /
    [Mon Jul 04 22:08:05.000013 2016] [access_compat:error] [pid 14788] [client 82.80.249.137:62857] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log, referer: Index of /
    [Mon Jul 04 22:08:04.878630 2016] [access_compat:error] [pid 14787] [client 82.80.249.137:62845] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log, referer: Index of /
    Where is the wrong with httpd.conf file

    Please help to solve this issue.
     
    #1 Abhijit Banik, Jul 5, 2016
    Last edited by a moderator: Jul 6, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,165
    Likes Received:
    1,371
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you let us know of any custom entries to the .htaccess file within the home and public_html directories of the account referenced in that log output?

    Thank you.
     
    #2 cPanelMichael, Jul 6, 2016
  3. Abhijit Banik

    Abhijit Banik Member

    Joined:
    Jun 25, 2016
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Root Administrator
    After getting that trouble I uninstalled magento from cpanel. And again trying to install the same but its not installing with a popup error
    upload_2016-7-6_23-34-2.png

    Multiple trial I made but not working.

    this is apache error log

    Code:
    [Wed Jul 06 08:34:19.039299 2016] [:notice] [pid 739] ModSecurity: LIBXML compiled version="2.7.6"
[Wed Jul 06 08:34:19.039302 2016] [:notice] [pid 739] ModSecurity: Status engine is currently disabled, enable it by set SecStatusEngine to On.
[Wed Jul 06 08:34:19.063548 2016] [ssl:warn] [pid 740] AH01906: sxx-xx-xxx-xx.secureserver.net:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Wed Jul 06 08:34:19.067437 2016] [mpm_prefork:notice] [pid 740] AH00163: Apache/2.4.20 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Wed Jul 06 08:34:19.067456 2016] [core:notice] [pid 740] AH00094: Command line: '/usr/local/apache/bin/httpd -D SSL'
(XID 4fsj8h) Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
[Wed Jul 06 10:06:29.639797 2016] [mpm_prefork:notice] [pid 740] AH00171: Graceful restart requested, doing restart
[Wed Jul 06 10:06:29.831527 2016] [ssl:warn] [pid 740] AH01906: sxx-xx-xxx-xx.secureserver.net:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Wed Jul 06 10:06:29.849154 2016] [mpm_prefork:notice] [pid 740] AH00163: Apache/2.4.20 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Wed Jul 06 10:06:29.849167 2016] [core:notice] [pid 740] AH00094: Command line: '/usr/local/apache/bin/httpd -D SSL'
    This is CPanel Error Log

    Code:
    [Wed Jul 06 01:52:44.758139 2016] [access_compat:error] [pid 1080] [client 207.46.13.5:16272] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
[Tue Jul 05 23:31:44.481321 2016] [access_compat:error] [pid 3900] [client 207.46.13.5:17654] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
[Tue Jul 05 14:21:23.638728 2016] [access_compat:error] [pid 25839] [client 207.46.13.166:21800] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
[Tue Jul 05 12:03:11.001712 2016] [access_compat:error] [pid 16290] [client 207.46.13.166:15986] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
[Tue Jul 05 10:50:47.713697 2016] [access_compat:error] [pid 15691] [client 208.74.125.85:48050] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
[Tue Jul 05 10:50:47.517013 2016] [access_compat:error] [pid 13292] [client 208.74.125.85:48049] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
[Tue Jul 05 10:50:47.240269 2016] [access_compat:error] [pid 13817] [client 208.74.125.85:48048] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
[Tue Jul 05 06:15:34.165031 2016] [access_compat:error] [pid 3276] [client 207.46.13.166:1226] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
[Tue Jul 05 03:01:57.170880 2016] [access_compat:error] [pid 25662] [client 207.46.13.166:10635] AH01797: client denied by server configuration: /home/craftallure/public_html/error_log
[Mon Jul 04 22:08:07.116246 2016] [cgi:error] [pid 14786] [client 82.80.249.137:62844] AH02812: attempt to invoke directory as script: /home/craftallure/public_html/cgi-bin/, referer: Index of /

    This in httpd.conf file information

    Code:
    # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
#
#   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#   DO NOT EDIT. AUTOMATICALLY GENERATED.  USE INCLUDE FILES IF YOU NEED TO MAKE A CHANGE
#   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#
#   Direct modifications to the Apache configuration file WILL be lost upon subsequent
#   regeneration of this configuration file, or an Apache update.
#
#   To have your modifications retained, you should create/edit administrator-specific
#   include files:
#
#       /etc/apache2/conf.d/includes/pre_main_global.conf
#       /etc/apache2/conf.d/includes/pre_virtualhost_global.conf
#       /etc/apache2/conf.d/includes/post_virtualhost_global.conf
#
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #

##################################################
##################################################
#
# cPanel & WHM controlled Apache configuration
#
##################################################
##################################################

Include "/etc/apache2/conf.modules.d/*.conf"

# Administrator locations for safely altering httpd.conf
Include "/etc/apache2/conf.d/includes/pre_main_global.conf"

# These are hard-coded values that are required by cPanel & WHM
PidFile /etc/apache2/run/httpd.pid
User nobody
Group nobody
ExtendedStatus On
LogLevel warn

# You can change this by using WHM, and navigating to the 'Basic cPanel & WHM Setup' -> 'Contact Information' interface.
ServerAdmin xxxxxxxxxxxxxxxx@gmail.com

# You can change this by using WHM, and navigating to the 'Networking Setup' => 'Change Hostname' interface.
ServerName sxx-xx-xxx-xx.secureserver.net

# You can change this by using WHM, and navigating to the 'Apache Configuration' -> 'Global Configuration' interface.

ServerSignature On



<Directory "/">
    AllowOverride All
    Options All
</Directory>


<IfModule prefork.c>
    Please help to solve this problem
     
    #3 Abhijit Banik, Jul 6, 2016
    Last edited by a moderator: Jul 6, 2016
  4. Abhijit Banik

    Abhijit Banik Member

    Joined:
    Jun 25, 2016
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Root Administrator
    There is no .htaccess file in public_html and I did not made any changes over there.
     
    #4 Abhijit Banik, Jul 6, 2016
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,165
    Likes Received:
    1,371
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Would you mind opening a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. You may also find the following thread helpful when opening a support ticket:

    [Informational] - Get the most from cPanel Support

    Thank you.
     
    #5 cPanelMichael, Jul 6, 2016
  6. Abhijit Banik

    Abhijit Banik Member

    Joined:
    Jun 25, 2016
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Root Administrator
    I don't mind to create support ticket. Please find the support ticket number.
    Support Request ID is: 7594165
     
    #6 Abhijit Banik, Jul 7, 2016
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,165
    Likes Received:
    1,371
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    To update, it looks like the issue was addressed after correcting file permissions that were incompatible with suPHP.

    Thank you.
     
    #7 cPanelMichael, Jul 15, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - AH01797 client denied
  1. Andre Oliveira

    Please turn on SMTP Authentication in your mail client

    Andre Oliveira, Sep 17, 2017 at 8:46 PM, in forum: E-mail Discussions
    Replies:
    2
    Views:
    124
    cPanelMichael
    Sep 19, 2017 at 10:11 AM
  2. cris ligthart

    Mail account settings to client

    cris ligthart, Sep 14, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    61
    cPanelMichael
    Sep 15, 2017
  3. Nicholas-MAH

    Unable to send using SSL settings from multiple mail clients

    Nicholas-MAH, Sep 14, 2017, in forum: E-mail Discussions
    Replies:
    7
    Views:
    76
    Nicholas-MAH
    Sep 14, 2017
  4. Andrew Davis

    SOLVED MariaDB Upgrade - The system was not able to ensure the availability of the “MariaDB-client” package

    Andrew Davis, Sep 11, 2017, in forum: Database Discussions
    Replies:
    4
    Views:
    86
    Andrew Davis
    Sep 12, 2017
  5. wafaa

    Send welcome email with mail client configuration instructions

    wafaa, Aug 2, 2017, in forum: E-mail Discussions
    Replies:
    2
    Views:
    163
    cPanelMichael
    Aug 2, 2017

Share This Page