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AH01797: client denied by server configuration

Discussion in 'General Discussion' started by pmuya, Jun 6, 2019.

  1. pmuya

    pmuya Registered

    Jun 6, 2019
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    Hi All,

    Trust this finds you well.

    My centos server's apache updated to:

    Server version: Apache/2.4.39 (cPanel)
    Server built: May 30 2019 20:14:04

    I have gone through Apache's New Features in this new Apache Version, Upgrading to 2.4 from 2.2 - Apache HTTP Server Version 2.4

    And how Apache Module mod_access_compat has been deprecated by the new authz refactoring.

    But i keep receiving numerous errors on my Apache Logs, when i try to access or use functionalities on my website, such as deletion of my phonebook, which has been working fine before the update.

    What am i missing?

    See the Logs Below:

    - Removed -
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    #1 pmuya, Jun 6, 2019
    Last edited by a moderator: Jun 6, 2019
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello @pmuya,

    Here are parts of the error messages in your original post (we removed them due to the inclusion of real domains and IP addresses):

    These types of errors are better troubleshooted through a support ticket, as we'll be able to look at any custom Apache configuration changes and the specific .htaccess rules enabled under the document root of the affected domain. Can you open a ticket and post the ticket number here?

    Thank you.

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