"AJAX Error: Try Again"

angeljsf

Registered
Sep 23, 2020
1
0
1
Peru
cPanel Access Level
Website Owner
Hello
Can someone help me please.
when trying to register to cpanel I get this message "AJAX Error: Try Again" and then I can't log in, how can I get.
 

cPSamuelM

Technical Analyst Team Lead
Staff member
Nov 20, 2019
182
31
103
USA
cPanel Access Level
Root Administrator
Hello @angeljsf

I'm sorry to hear about the trouble you're experiencing. Can you please clarify the exact steps you are taking that lead up to this error message?

I noticed that you posted this topic in the Email sub-forum. The following page notes some relevant error logs that you could check to find email-related error messages:

https://docs.cpanel.net/knowledge-base/cpanel-product/the-cpanel-log-files/

For example:

mail authentication log: /var/log/maillog
Exim log: /var/log/exim_mainlog
cPanel error log: /usr/local/cpanel/logs/error_log

If you are unable to find any helpful details in those error logs, then I would encourage you to submit a ticket using the link in my signature so that our Technical Analysts can assist you.