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Alert messages - genuine or not?

Discussion in 'General Discussion' started by Ken Waters, Oct 6, 2017.

  1. Ken Waters

    Ken Waters Registered

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    I'm being emailed messages about 'excessive resource usage', like the following:

    Time: Fri Oct 6 17:45:08 2017 +0100
    Account: a**********t
    Resource: Virtual Memory Size
    Exceeded: 491 > 200 (MB)
    Executable: /opt/cpanel/ea-php70/root/usr/bin/php-cgi
    Command Line: /opt/cpanel/ea-php70/root/usr/bin/php-cgi /home/a*********t/public_html/index.php
    PID: 1933 (Parent PID:29890)
    Killed: No

    and

    Time: Fri Oct 6 17:02:59 2017 +0100
    Account: w********g
    Resource: Process Time
    Exceeded: 275076 > 1800 (seconds)
    Executable: /home/virtfs/w********g/usr/libexec/openssh/sftp-server
    Command Line: /usr/libexec/openssh/sftp-server
    PID: 2238 (Parent PID:2228)
    Killed: No

    In the first case, the size is the same in all messages - can I say to cPanel 'accept a larger VM size before complaining'?
    In the second case, I have an ssh session open on my desktop, sometimes for days, so I'm not really concerned about its process time. Can I customize this alert to not carp about sessions that are open for protracted periods?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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