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Alive processes apache on suspended cpanel account?

Discussion in 'EasyApache' started by postcd, Jul 19, 2014.

  1. postcd

    postcd Well-Known Member

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    Hello, after many days after an cpanel account been suspended, i still see comming new processes on Home »Server Status »Apache Status

    like this one
    the 5.67 is CPU time and 20 is SS (Seconds since beginning of most recent request)

    so i want to ask why it still have impact while that account is serving Suspended account page...
    How to prevent this impact without terminating account?
     
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  2. dalem

    dalem Well-Known Member
    PartnerNOC

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    point the the DNS to a a IP that does not exist a private IP should work
     
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  3. postcd

    postcd Well-Known Member

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    How can i fix this from WHM please? i dont have access to change IP or nameserver for my client domain.
     
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  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Apache should not load content from suspended accounts. Please feel free to submit a support ticket so we can reproduce the issue. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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