I was just automatically upgraded to WHM 11.34.0 and Im not sure what happened but overnight, all of the sites on my server went down and I could not log in to my WHM. After doing a power cycle, I was able to get in and the sites came up.
I talked to the support team that handles my server and they said it was because I reached my server file limit. I removed a few files and got it below the limit. The problem is, all of my accounts in Account Information -> List Accounts are gone. I had about 50 accounts. I can go to Account Functions - Show Active Accounts and see them there but thats it.
Now I can log into each of these accounts websites and cPanels but no one seems to be able to access their email or webmail.
My questions are:
1. What would cause this?
2. How can I restore them? Do I need to set them all up again?
I tried setting up an account using the same login and password but it said that that account was already in use.
Any thoughts would be greatly appreciated.
- Keith
I talked to the support team that handles my server and they said it was because I reached my server file limit. I removed a few files and got it below the limit. The problem is, all of my accounts in Account Information -> List Accounts are gone. I had about 50 accounts. I can go to Account Functions - Show Active Accounts and see them there but thats it.
Now I can log into each of these accounts websites and cPanels but no one seems to be able to access their email or webmail.
My questions are:
1. What would cause this?
2. How can I restore them? Do I need to set them all up again?
I tried setting up an account using the same login and password but it said that that account was already in use.
Any thoughts would be greatly appreciated.
- Keith