All domains not receiving emails from external servers

ernanni

Registered
Sep 1, 2014
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cPanel Access Level
Root Administrator
I've setup a cloud server, domains can send emails and receive local emails (eg, contact forms), but do not receive any from a external server (eg, yahoo, gmail, hotmail).

The only MX record for each domain is mydomain.com. 1440 IN MX 0 mydomain.com. and when I use a online DNS tool it says the MX server is offline.

How to setup a MX server/records so it can work with the local mail exchanger?

Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,256
463
Hello :)

Could you elaborate on how you have configured a remote mail server? For instance, did you set it up as a smart host? Is email handled on the local mail server at all, or are you attempting to ensure email is handled on the remote mail server?

Thank you.