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All mail account cannot send out mail.

Discussion in 'E-mail Discussions' started by nicknice, Feb 8, 2014.

  1. nicknice

    nicknice Member

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    Code:
    Delivery Event Details
    Event: inprogress unknown
    User: camlotoc
    Domain: domain.kh
    Sender: nick @ domain.kh
    Sent Time: Feb 8, 2014 10:16:22 PM
    Sender Host: localhost.localdomain
    Sender IP: 127.0.0.1
    Authentication: dovecot_login
    Spam Score:
    Recipient: unknown
    Delivered To: unknown
    Delivery User: unknown
    Delivery Domain: unknown
    Router: unknown
    Transport: unknown
    Out Time: Feb 8, 2014 10:16:22 PM
    ID: 1WC8hj-0002fe-Tc
    Delivery Host:
    Delivery IP:
    Size: 635 bytes
    Result: In progress


    I cannot send mail to any mail account. What is error of this.
    Why the the Sender Host & Sender IP become like that :
    Sender Host: localhost.localdomain
    Sender IP : 127.0.0.1

    Any can Help me?
     
    #1 nicknice, Feb 8, 2014
    Last edited by a moderator: Feb 8, 2014
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    I will suggest you please check your mail logs file and update here some logs so that we can check that and assist you on this
     
  3. nicknice

    nicknice Member

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    Hi 24x7server ,

    Thankyou for your reply.

    Normally I track the email using Email-> Mail Delivery Reports.


    I have did the research what your mean about the "mail logs file". It must key /var/log/exim_mainlog script for find "mail logs file" but I really don't know where the menu to type the script. Can you give me idea. Thanks.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Try searching /var/log/exim_mainlog for an email address that you could not send out email to. EX:

    Code:
    exigrep user@remote-domain /var/log/exim_mainlog
    Let us know the output of one failure.

    Thank you.
     
  5. nicknice

    nicknice Member

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    Hi,

    I am no family with whm & cpanel. Should I know where to searching /var/log/exim_mainlog ? Thanks
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    You can use the command I provided when logged in via SSH as the "root" user.

    Thank you.
     
  7. nicknice

    nicknice Member

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    I already solved this problem.

    I has open ticket to ask the hosting. They said because this ip have spammer before so their need to block my maill. Now I already fixed the spammer so they will help me to unblock.


    Thankyou for cPanelMichael and 24x7server give me idea.v:)
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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