All mail account cannot send out mail.

nicknice

Member
Dec 21, 2013
7
0
1
cPanel Access Level
Root Administrator
Code:
Delivery Event Details
Event: inprogress unknown
User: camlotoc
Domain: domain.kh
Sender: nick @ domain.kh
Sent Time: Feb 8, 2014 10:16:22 PM
Sender Host: localhost.localdomain
Sender IP: 127.0.0.1
Authentication: dovecot_login
Spam Score:
Recipient: unknown
Delivered To: unknown
Delivery User: unknown
Delivery Domain: unknown
Router: unknown
Transport: unknown
Out Time: Feb 8, 2014 10:16:22 PM
ID: 1WC8hj-0002fe-Tc
Delivery Host:
Delivery IP:
Size: 635 bytes
Result: In progress


I cannot send mail to any mail account. What is error of this.
Why the the Sender Host & Sender IP become like that :
Sender Host: localhost.localdomain
Sender IP : 127.0.0.1

Any can Help me?
 
Last edited by a moderator:

nicknice

Member
Dec 21, 2013
7
0
1
cPanel Access Level
Root Administrator
Hi 24x7server ,

Thankyou for your reply.

Normally I track the email using Email-> Mail Delivery Reports.


I have did the research what your mean about the "mail logs file". It must key /var/log/exim_mainlog script for find "mail logs file" but I really don't know where the menu to type the script. Can you give me idea. Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello :)

Try searching /var/log/exim_mainlog for an email address that you could not send out email to. EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Let us know the output of one failure.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hi,

I am no family with whm & cpanel. Should I know where to searching /var/log/exim_mainlog ? Thanks
You can use the command I provided when logged in via SSH as the "root" user.

Thank you.
 

nicknice

Member
Dec 21, 2013
7
0
1
cPanel Access Level
Root Administrator
I already solved this problem.

I has open ticket to ask the hosting. They said because this ip have spammer before so their need to block my maill. Now I already fixed the spammer so they will help me to unblock.


Thankyou for cPanelMichael and 24x7server give me idea.v:)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Thank you for updating us with the outcome. I am happy to see the issue is now resolved.