SOLVED all my clients cant send/receive email

[morteza3245]

Hello
i have hosting, all my clients cant send/receive email

how i can check and solve this issue?

Thanks.

 

[keat63]

from a terminal window, try restarting exim.

/scripts/restartsrv_exim

 

[morteza3245]

i done, but still same:

[[email protected] ~]# /scripts/restartsrv_exim
Waiting for “exim” to restart ………waiting for “exim” to initialize ………finished.

Service Status
exim (/usr/sbin/exim -ps -bd -oP /var/spool/exim/exim-daemon.pid) is running as mailnull with PID 13959 (systemd+/proc check method).
exim (/usr/sbin/exim -C /etc/exim_outgoing.conf -q1h -oP /var/spool/exim/exim-outgoing.pid) is running as mailnull with PID 13962 (systemd+/proc check method).
exim (/usr/sbin/exim -C /etc/exim_outgoing.conf -qG) is running as root with PID 13965 (systemd+/proc check method).

Startup Log
Jun 09 09:32:13 host.host.com systemd[1]: Starting Exim is a Mail Transport Agent, which is the program that moves mail from one machine to another....
Jun 09 09:32:13 host.host.com systemd[1]: Started Exim is a Mail Transport Agent, which is the program that moves mail from one machine to another..

Log Messages
2020-06-09 09:32:13 exim 4.93 daemon started: pid=13962, -q1h, not listening for SMTP
2020-06-09 09:32:13 exim 4.93 daemon started: pid=13959, no queue runs, listening for SMTP on port 25 (IPv6 and IPv4) port 587 (IPv6 and IPv4) and for SMTPS on port 465 (IPv6 and IPv4)

exim restarted successfully.

 

[morteza3245]

in delivery report, i just see it show in progress

 

[keat63]

Can you see anything in var/log/exim_mainlog and maybe var/log/maillog.

Do you have CSF firewall installed or Mailscanner.
If so, try restarting those.

Maybe even disable CSF for a short while.

I never considered, but does the server receive mail, can you see anything in the users webmail ?

 

[morteza3245]

issue was Mailscanner
i terminated and fixed.
Thanks

 

[cPSamuelM]

Hello @morteza3245

I am glad to hear you were able to fix the problem. I will go ahead and mark this thread as Solved.

Best regards