All my systems are failing to update due to yum missing digest

yakatz9 · Apr 24, 2022

All of my servers, in different data centers with totally different IPs, and some CentOS, some RHEL, are failing updates with the error:

cPanel version change from “11.102.0.11” to “11.102.0.12” failed during updatenow.

FATAL: No digest data for cpanel-php74-7.4.29-1.cp11102.x86_64.rpm

I haven't seen anyone else posting about this. What do I do?

Spirogg · Apr 25, 2022

yakatz9 said:
All of my servers, in different data centers with totally different IPs, and some CentOS, some RHEL, are failing updates with the error:

I haven't seen anyone else posting about this. What do I do?

try running this in terminal :
go to whm > terminal
then type in:
/usr/local/cpanel/scripts/check_cpanel_pkgs
and tell me if it reports anything?
or just type in this:
/usr/local/cpanel/scripts/check_cpanel_pkgs --fix

Spirogg · Apr 25, 2022

@yakatz9

can you see if you have this file

/etc/cpsources.conf

if so
read more here

https://support.cpanel.net/hc/en-us/articles/4407210601879-cPanel-updates-fail-to-stage-new-RPMs-with-a-No-digest-data-for-RPM-error

Nightly cPanel updates fail with an error indicating an inability to stage a new RPM due to missing digest data

This can indicate an issue with a FastUpdate or otherwise custom update mirror specified in /etc/cpsources.conf.

Workaround

Comment out the HTTUPDATE= line(s)
in /etc/cpsources.conf and try the cPanel update again.

Lines can be commented out by placing a '#' in front of them.

For example:

# HTTPUPDATE=203.0.113.5

A manual cPanel update can then be run with:

/scripts/upcp

yakatz9 · Apr 25, 2022

Code:

[root@cpanel03 ~]# less /etc/cpsources.conf
/etc/cpsources.conf: No such file or directory
[root@cpanel03 ~]# /usr/local/cpanel/scripts/check_cpanel_pkgs
[root@cpanel03 ~]#

mctDarren · Apr 25, 2022

Same here on one of my systems, Centos 7.9. No cpsources.conf file, check pkgs reveals nothing.

cPRex · Apr 25, 2022

There were some mirror issues earlier today, but at this point I believe that is all taken care of. Can you try the updates again and let me know if you still see issues?

ServerHealers · Apr 25, 2022

Hi,

I think this is not resolved yet. Some update mirrors are still having issues. Multiple customers reported this and still reporting it.

I'm attaching a screenshot of the most recent ticket we handled a few hours back.

Also, commenting the entry in /etc/cpsources.conf is not the solution here. You need to add a working update Mirror here. I'm pasting the recent ticket that we handled for reference.

-----------------------------------------------------------------------------------------------------------------------------------------------

I was able to replicate the issue and found the following error in the log files.

root@:/var/cpanel/updatelogs# tail -10 update.168322.1075503.1650879353.log
[2022-04-25 12:35:26 +0000] The Administrator will be notified to review this output when this script completes
[2022-04-25 12:35:26 +0000] ***** FATAL: Failed to stage “new packages” because of an error: No digest data for cpanel-php74/cpanel-php74_7.4.29-1.cp11102_amd64.deb at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 50068.
[2022-04-25 12:35:26 +0000] : see RPM Installation Failures | cPanel & WHM Documentation for more information
[2022-04-25 12:35:26 +0000] The Administrator will be notified to review this output when this script completes
[2022-04-25 12:35:26 +0000] Removing staged files and directories for binaries/linux-u20-x86_64, cpanel
=> Log closed Mon Apr 25 12:35:27 2022
[2022-04-25 12:35:27 +0000] 17% complete
[2022-04-25 12:35:27 +0000] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.168322.1075503.1650879353.log` failed, exited with code 13 (signal = 0)
=> Log closed Mon Apr 25 12:35:27 2022
=> Log closed Mon Apr 25 12:35:28 2022

By checking the log files it was clear that the issue was with the cPanel update mirror. I also found the problematic mirror and it's 103.72.162.35

Then I checked from where exactly cPanel getting this mirror details or list and I found the following.

root@:/var/cpanel/updatelogs# grep -R httpupdate /etc/apt/
/etc/apt/sources.list.d/EA4.list:deb mirror://httpupdate.cpanel.net/ea4-u20-mirrorlist ./
/etc/apt/sources.list.d/cpanel-plugins.list:deb mirror://httpupdate.cpanel.net/cpanel-plugins-u20-mirrorlist ./

You can also see the cPanel update mirrors by visiting http://httpupdate.cpanel.net/ea4-u20-mirrorlist

I then created cpsources.conf and specified a custom mirror as follows.

root@:/var/cpanel/updatelogs# cat /etc/cpsources.conf
HTTPUPDATE=184.94.196.92

Then tried the update and that resolved the issue. Please check the log given below to verify.

root@:/var/cpanel/updatelogs# tail -10 /var/cpanel/updatelogs/update.168732.1093493.1650879353.log
[2022-04-25 12:41:45 +0000] 95% complete
[2022-04-25 12:41:45 +0000] Running Standardized hooks
[2022-04-25 12:41:45 +0000] 100% complete
[2022-04-25 12:41:45 +0000]
[2022-04-25 12:41:45 +0000] cPanel update completed
[2022-04-25 12:41:45 +0000] A log of this update is available at /var/cpanel/updatelogs/update.168732.1093493.1650879353.log
[2022-04-25 12:41:45 +0000] Removing upcp pidfile
[2022-04-25 12:41:45 +0000]
[2022-04-25 12:41:45 +0000] Completed all updates
=> Log closed Mon Apr 25 12:41:45 2022

Your cPanel is now updated to the latest version

root@:/var/cpanel/updatelogs# cat /usr/local/cpanel/version
11.102.0.12

Please review and do get back to us if you need any further help in this regard.

cPRex · Apr 25, 2022

@ServerHealers - I've passed this along to our team - thanks so much!

mctDarren · Apr 25, 2022

Confirmed, manually creating and setting to that IP in /etc/cpsources.conf solved for me. Thanks @ServerHealers!

yakatz9 · Apr 25, 2022

cPRex said:
There were some mirror issues earlier today, but at this point I believe that is all taken care of. Can you try the updates again and let me know if you still see issues?

This has been going on at least since April 21. I haven't tried forcing mirrors yet.

cPRex · Apr 25, 2022

Update - the mirror issue has officially been resolved now, including the one I mentioned earlier.

@yakatz9 - I suppose it's possible that it could have been ongoing longer, but a vast majority of the reports were within the last 24 hours.

risecompany · Apr 25, 2022

We have the Same Issue.

cPRex · Apr 25, 2022

@risecompany - if you try the update now are you still seeing problems?

gfserver · Apr 25, 2022

Hello, we have the same problem:

***** FATAL: No digest data for cpanel-php74-7.4.29-1.cp11102.x86_64.rpm
***** FATAL: Failed to stage “new packages” because of an error: No digest data for cpanel-php74-7.4.29-1.cp11102.x86_64.rpm at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 50068.

Thanks!

risecompany · Apr 25, 2022

cPRex said:
@risecompany - if you try the update now are you still seeing problems?

Yes, The same issue is still.

[2022-04-25 22:44:30 +0200] : see RPM Installation Failures | cPanel & WHM Documentation for more information
[2022-04-25 22:44:30 +0200] The Administrator will be notified to review this output when this script completes
[2022-04-25 22:44:30 +0200] Removing staged files and directories for binaries/linux-c7-x86_64, cpanel
=> Log closed Mon Apr 25 22:44:30 2022
[2022-04-25 22:44:30 +0200] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.5397.140112193.1649518343.log` failed, exited with code 13 (signal = 0)
=> Log closed Mon Apr 25 22:44:30 2022

yakatz9 · Apr 25, 2022

I am also still seeing it. Two systems I just checked say

Using mirror '63.247.64.58' for host 'httpupdate.cpanel.net'.

cPRex · Apr 25, 2022

Thanks for the reports - I've let our team know about these and linked them this thread. They'll take another look at this, but it will likely get fixed after I leave my shift for today, but I'll post an update once I have one.

yakatz9 · Apr 25, 2022

I can confirm when I set

HTTPUPDATE=184.94.196.92

the update works, so it does seem to be bad mirrors.

ServerHealers · Apr 25, 2022

Yes, 184.94.196.92 will work for both Ubuntu and CentOS based cPanel servers. It's because cPanel is using the same mirror servers for all OS types.
E.g.:

http://httpupdate.cpanel.net/ea4-u20-mirrorlist

http://httpupdate.cpanel.net/ea4-c7-x86_64-mirrorlist

So, if anyone has similar issues, it's safe to use 184.94.196.92 in cpsources.conf, as a temporary fix until cPanel resolves this issue.

yakatz9 said:
I can confirm when I set

the update works, so it does seem to be bad mirrors.

jimhermann · Apr 25, 2022

I have a DNSOnly server that does not have a /etc/cpsources.conf file.

Where do I find the file to add this to?

HTTPUPDATE=184.94.196.92

Jim

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All my systems are failing to update due to yum missing digest

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