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All new cPanel account getting Selft signed SSL cert automatically

Discussion in 'General Discussion' started by raunak39, Sep 10, 2014.

  1. raunak39

    raunak39 Registered

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    Hello

    Whenever i create a new cpanel account from whm (as root) the shared or dedicated ip get self signed ssl cert automatically.
    The domain name for which those certificate are issued is Server main domain.


    How can i fix this?
     
    #1 raunak39, Sep 10, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Could you elaborate on how the SSL certificate is generated automatically? For instance, where do you see the certificate installed?

    Thank you.
     
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    #2 cPanelMichael, Sep 10, 2014
  3. raunak39

    raunak39 Registered

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    When i create a new cPanel account for domain "abc.com" from WHM (root)
    It automatically get a ssl cert.(self signed)
    i mean when i try to access /https://abc.com ... its accessable.
    I looked everywhere but not found any self signed ssl certificated installed for that host.

    Should i create a support ticket and provide root login details so cPanel support staff can check ?
     
    #3 raunak39, Sep 10, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Please check the following option in WHM:

    "WHM Home » SSL/TLS » Manage SSL Hosts"

    Do you see a certificate installed on the shared IP address? If so, it will default as the SSL certificate for any other domain names using that IP.

    Thank you.
     
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    #4 cPanelMichael, Sep 11, 2014
  5. raunak39

    raunak39 Registered

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    ok this problem solved.
    One another problem when i assign a dedicated ip ..now ip address is accessible on https
    Ex : https://123.123.123.123

    how can i fix this ??
     
    #5 raunak39, Sep 12, 2014
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    That's normal behavior. You could manually modify the Apache configuration file to add an extra VirtualHost for the hostname so it shows the default cPanel page. There is a thread on this here:

    Shared IP Shows Website

    Thank you.
     
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    #6 cPanelMichael, Sep 12, 2014
  7. raunak39

    raunak39 Registered

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    Its show cpanel default page on https .. i want to prevent it from using ssl untill customer not install any ssl cert on its dedicated ip ,if customer not install any ssl cert it not open at https
     
    #7 raunak39, Sep 13, 2014
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Are you positive that no SSL certificates are installed on this IP address? For instance, none of the certificates listed in "WHM Home » SSL/TLS » Manage SSL Hosts" are for domain names associated with an account assigned this IP?

    Thank you.
     
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    #8 cPanelMichael, Sep 15, 2014
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