All new cPanel account getting Selft signed SSL cert automatically

raunak39

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Sep 10, 2014
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Hello

Whenever i create a new cpanel account from whm (as root) the shared or dedicated ip get self signed ssl cert automatically.
The domain name for which those certificate are issued is Server main domain.


How can i fix this?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

Could you elaborate on how the SSL certificate is generated automatically? For instance, where do you see the certificate installed?

Thank you.
 

raunak39

Registered
Sep 10, 2014
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Root Administrator
When i create a new cPanel account for domain "abc.com" from WHM (root)
It automatically get a ssl cert.(self signed)
i mean when i try to access /https://abc.com ... its accessable.
I looked everywhere but not found any self signed ssl certificated installed for that host.

Should i create a support ticket and provide root login details so cPanel support staff can check ?
 

cPanelMichael

Administrator
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Apr 11, 2011
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Please check the following option in WHM:

"WHM Home » SSL/TLS » Manage SSL Hosts"

Do you see a certificate installed on the shared IP address? If so, it will default as the SSL certificate for any other domain names using that IP.

Thank you.
 

raunak39

Registered
Sep 10, 2014
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Root Administrator
ok this problem solved.
One another problem when i assign a dedicated ip ..now ip address is accessible on https
Ex : https://123.123.123.123

how can i fix this ??
 

cPanelMichael

Administrator
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Apr 11, 2011
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That's normal behavior. You could manually modify the Apache configuration file to add an extra VirtualHost for the hostname so it shows the default cPanel page. There is a thread on this here:

Shared IP Shows Website

Thank you.
 

raunak39

Registered
Sep 10, 2014
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Root Administrator
Its show cpanel default page on https .. i want to prevent it from using ssl untill customer not install any ssl cert on its dedicated ip ,if customer not install any ssl cert it not open at https
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
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Its show cpanel default page on https .. i want to prevent it from using ssl untill customer not install any ssl cert on its dedicated ip ,if customer not install any ssl cert it not open at https
Are you positive that no SSL certificates are installed on this IP address? For instance, none of the certificates listed in "WHM Home » SSL/TLS » Manage SSL Hosts" are for domain names associated with an account assigned this IP?

Thank you.