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All resellers have unlimited?

Discussion in 'General Discussion' started by webnerdz, Feb 12, 2007.

  1. webnerdz

    webnerdz Registered

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    All the reseller accounts I setup have unlimited quota. I have set them to have a quota. I have checked LIMIT ACCOUNTS BY RESOURCE, I have also made sure overselling was off. Any ideas?
     
  2. stephenbrown

    stephenbrown Active Member

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    Sorry to bring old threads back from the dead, but I am also having this problem!

    Any ideas or have I dont something really silly?
     
  3. stephenbrown

    stephenbrown Active Member

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    Anybody have any ideas, this is quite important ...
     
  4. cPanelKenneth

    cPanelKenneth cPanel Development
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    There is not enough information in your post with which to formulate a solution. For example, which version of cPanel are you using? What are the specific privileges and limitations you have set for the reseller(s) in question?

    Also, if you are running cPanel 11 RELEASE, many of the problems are fixed in Current and Edge.
     
  5. cPanelKenneth

    cPanelKenneth cPanel Development
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    Thanks, that helps us recreate what you are seeing. One more bit of data:

    Limit accounts that dbjmedia can create by Resource Usage


    I assume that limitation is enabled, correct? Do you specify any values for Disk or Bandwidth? If so, what are they?
     
  6. stephenbrown

    stephenbrown Active Member

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    Sorry for me being so stupid!

    WHM 11.2.0 cPanel 11.8.0-C15817
    CENTOS Enterprise 4.5 i686 - WHM X v3.1.0

    Ticket Settings:

    Limit accounts that USERNAMEHERE can create by Resource Usage. (Overselling NOT ticked)

    # List Accounts
    # View Account Bandwidth Usage
    # Account Creation
    # Account Modification (warning: this will allow circumvention of account creation limits, give shell access (unless explicitly disallowed), dedicated ips, etc)
    # Account Suspension
    # Account Termination
    # Account Upgrades
    # Bandwidth Limiting Modification (Warning: This will allow circumvention of account package limits if you are not using resource limits)
    # Edit MX Entries
    # Enabling/Disabling FrontPage Extensions
    # Password Modification
    # Quota Modification (Warning: This will allow circumvention of account package limits if you are not using resource limits)
    # Reset Shopping Cart
    # SSL CSR/CRT Generator
    # SSL Site Management
    # Turn an account into a demo account

    Dns

    * Add
    * Edit

    Packages

    * Add/Remove
    * Edit

    Privileges

    * Allow Creation of Packages with Unlimited Features (ie. unlimited pop accounts)
    * Allow creation of packages with Addon Domains
    * Allow creation of packages with Parked Domains
    * Never allow creation of accounts with shell access

    Server Information

    * View Account Statistics
    * View Server Status

    Troubleshooting

    * Mail Trouble Shooter
    * Resync Ftp Passwords

    cPanel Management

    * News Modification
     
    #6 stephenbrown, Jul 31, 2007
    Last edited: Jul 31, 2007
  7. stephenbrown

    stephenbrown Active Member

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    Its a bit strange having the reply above my post, but there we are!

    The only tick in the Account Creation Limits is the Resourse usage, overselling is not ticket.

    Diskspace is set to 5120
    Bandwidth is set to 76800

    Regards
     
  8. cPanelKenneth

    cPanelKenneth cPanel Development
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    Yeah, rather odd.
    THanks for the extra info. I'll see what I can churn up.
     
  9. cPanelKenneth

    cPanelKenneth cPanel Development
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    Interesting. As root I created a reseller with a limited quota, then granted the privileges and limitations you outlined. I then logged into WHM as the reseller and tried various ways of altering the account settings to set the quota to unlimited, without success. However, I was able to create:

    1. an account with an unlimited quota (needs testing to see if really is unlimited)
    2. a package with unlimited bandwidth, but not unlimited quota.
     
  10. stephenbrown

    stephenbrown Active Member

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    So is this a bug which needs to be confirmed etc?
     
  11. bsasninja

    bsasninja Well-Known Member

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    Reseller plans can be limited with disk and transfer through the reseller center.
    Will be nice to limit the amount of email accounts and databases they can create too.
     
  12. cPanelKenneth

    cPanelKenneth cPanel Development
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    Confirming is what I'm doing :D


    The 'Modify an Account' privilege is not governed by the Resource Usage limitations set in the Reseller Center, unlike Bandwidth Modification and Quota Modification. Thus a Reseller can create accounts that actually break the Resource limitation, like the quota. Again, for emphasis, this is during account creation. Using the Modify Quota function, the Resource Usage limitation is imposed.

    In short, there are some areas where some inconsistencies occur when Resource Usage is limited and Account Modification privilege is enabled. Once I've identified all the inconsistencies, I'll report them to Development so they can make necessary adjustments. Once the report is made, I'll update this thread. Feel free to remind me if a day elapses without an update. And thank you for your assistance with this, it is much appreciated.

    Testing performed on 11.9.0-E15817
     
  13. bsasninja

    bsasninja Well-Known Member

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    great, cause some resellers are abusing resources generating lot of databases
     
  14. stephenbrown

    stephenbrown Active Member

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  15. Matt_Carey

    Matt_Carey Guest

  16. Matt_Carey

    Matt_Carey Guest

  17. cPanelKenneth

    cPanelKenneth cPanel Development
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    Thanks for the reminder to update here.

    QA is in the process of examining all reported issues with the reseller system in preparation for the push to Stable. We've identified some things that are genuine issues and some that are merely misunderstandings. The misunderstandings are often due to the lack of clear documentation.

    For example, granting a Reseller the Modify Account privilege will trump all Resource limitations assigned to the Reseller account. This is why there is a warning next to the Modify Account privilege in the Reseller Center (wording is: warning: this will allow circumvention of account creation limits, give shell access (unless explicitly disallowed), dedicated ips, etc). However, we've determined some are under the impression that the Resource Limitations are still enforced. Thus one thing we will fix is the wording on the Modify Account privilege in order to clarify the design.

    As part of the overall audit process, we've reviewed more than 70 reported issues with the reseller system and hope to have the process done early next week in time for testing and release of Stable (http://www.cpanel.net/products/cPanelandWHM/linux/cpanel11/index.html).

    Thank you for your assistance with this, it is, and was, very helpful.
     
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