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All Services Failed -- HELP

Discussion in 'General Discussion' started by isputra, Sep 18, 2003.

  1. isputra

    isputra Well-Known Member

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    About 5 hours agi i have IMAP trouble and on services status have RED sign (failed).

    I do these following steps :
    1. Restart IMAP ... still failed after wait for 10 minutes
    2. Restart IMAP again ... still failed
    3. Graceful Server Reboot ... still failed
    4. Gracefull Server Reboot again .. still failed.

    So waht should i do now ? I can't login to SSH either.

    My Profile :
    - RH 7.3
    - WHM 7.4.2 cPanel 7.4.2-R158

    Already call DC Reps. and open trouble ticket on cPanel ... and i am still waiting now !! :(

    cPanel.net Support Ticket Number: 23779
     
  2. isputra

    isputra Well-Known Member

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    I can login to WHM using my IP and have error on WHM News :
    "Unable to fetch Web Host Manager news. The News server may be down or unreachable"

    On Service Status only :
    Server Load 0.05 (1 cpu)
    Memory Used 33.4 %
    Swap 1 %

    I try to Upgrade to STABLE using manual upgrade from WHM and have these result :

    ====
    PHP version file is up to date
    Doing a manual update...
    Cannot connect to update source layer1.cpanel.net: Invalid argument
    Cpanel updates are coming from layer2.cpanel.net
    Locking password for user daemon.
    passwd: Success
    Unable to retrieve file
    SENT ipcheck email
    send to CONTACTEMAIL (3) [3]
    x - creating lock directory
    x - SKIPPING /usr/local/lib/php.ini (file already exists)
    Unable to retrieve file
    Using Mysql4
    installed: pine-4.44-19.73.0
    installed: gd-1.8.4-4
    installed: gd-devel-1.8.4-4
    installed: gd-progs-1.8.4-4
    installed: expect-5.32.2-67
    installed: freetype-2.0.9-2
    installed: freetype-devel-2.0.9-2
    installed: gnupg-1.0.7-7
    installed: lynx-2.8.4-18.1
    installed: ucd-snmp-4.2.5-7.73.0
    installed: ucd-snmp-devel-4.2.5-7.73.0
    installed: ucd-snmp-utils-4.2.5-7.73.0
    installed: wget-1.8.2-4.73
    installed: sharutils-4.2.1-9
    installed: bind-9.2.1-1.7x.2
    installed: bind-utils-9.2.1-1.7x.2
    installed: openssl-0.9.6b-32.7
    installed: openssl-devel-0.9.6b-32.7
    unknown package openssl-misc (ok)
    installed: openssh-3.1p1-10
    installed: openssh-server-3.1p1-10
    installed: openssh-clients-3.1p1-10
    installed: XFree86-devel-4.2.1-13.73.3
    installed: XFree86-libs-4.2.1-13.73.3
    Fetching rpmup update list....Unable to retrieve file
    Unable to retrieve file
    Unable to retrieve file
    Done
    Cannot connect to update source layer2.cpanel.net: Invalid argument
    Added Contact my@email.net
    Rebuilding Process List...Done
    Scanning.....Done
    Scanning suexec_log.Done
    =====


    Anyone ... help me :confused:

    cPanel.net Support Ticket Number: 23779
     
    #2 isputra, Sep 18, 2003
    Last edited: Sep 18, 2003
  3. tkoweb

    tkoweb Active Member

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    Have you forced reboot yet? or logged onto shell when doing the reboot? (sometimes when services hang badly the graceful restart won't take and you have to do a force or shutdown from shell). If you are logged onto shell when you do graceful you should see "Server going down NOW".

    Also try to restart services from within shell.

    cPanel.net Support Ticket Number:
     
  4. isputra

    isputra Well-Known Member

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    Problem solved now .... and my provider charge me $75 :D

    The problem is from my staff that delete /usr/sbin and log file from within /home/virtfs

    Now i move my staff to junkyard because cost me $75 and make my clients panic and some already go away :mad:

    cPanel.net Support Ticket Number:
     
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