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All SQL Databases 0/0

Discussion in 'General Discussion' started by alexlelion, Jun 6, 2014.

  1. alexlelion

    alexlelion Registered

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    Hi,

    I have problems with the new version of cpanel

    In my pack I put 4 database but when the client connects it this

    751714bug1144.png

    here are my errors logs:

    Code:
    [2014-06-06 11:36:51 +0200] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request The adminbin “cpmysql” in the “Cpanel” namespace call to function “ADDDB” ended prematurely: The subprocess reported the “EPERM” (1) error when it ended.: name$
            Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'cpmysql', 'function', 'ADDDB', 'data', 'adolfhi1_gzres', 'action', 'run', 'env', HASH(0x434dbf0)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
            Cpanel::AdminBin::adminrun('cpmysql', 'ADDDB', 'adolfhi1_gzres') called at /usr/local/cpanel/Cpanel/MysqlFE/DB.pm line 208
            Cpanel::MysqlFE::DB::adddb('gzres') called at cpanel line 1902
            eval {...} called at cpanel line 1902
            main::_api1('Mysql', 'mysql', 'adddb(gzres)', 'adddb', ARRAY(0x433fde0), 'none') called at /usr/local/cpanel/Cpanel/Template/Plugin/Api1.pm line 94
            eval {...} called at /usr/local/cpanel/Cpanel/Template/Plugin/Api1.pm line 94
            Cpanel::Template::Plugin::Api1::_api1_exec(0, 'Mysql', 'adddb', ARRAY(0x433fde0)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Api1.pm line 46
    i try:

    mv /usr/local/cpanel/base/frontend/paper_lantern /usr/local/cpanel/base/frontend/paper_lantern.bak
    /scripts/upcp --force

    Does not work

    I put unlimited Database here is that I now

    182172databaseerror.png


    you have a solution?


    Item Detail
    cPanel Version 11.44.0 (build 7)
    Thème paper_lantern
    Apache Version 2.2.27
    PHP Version 5.4.29
    MySQL Version 5.6.17
    Architecture x86_64
    Operating System linux
    Path to Sendmail /usr/sbin/sendmail
    Path to Perl /usr/bin/perl
    Perl Version 5.10.1
    Kernel Version 2.6.32-431.17.1.el6.x86_64
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I could not reproduce this issue on a test machine running cPanel version 11.44.0.7. To clarify, is this only happening on the Paper Lantern theme or do you experience this issue on the X3 theme as well?

    Thank you.
     
  3. alexlelion

    alexlelion Registered

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    Hi cPanelMichael


    I switch to X3 them and i have same problem

    185803databaseerror2.png

    it is since entering 11.44.X

    Tks for help
     
  4. alexlelion

    alexlelion Registered

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    Sorry for reply but:

    I could not reproduce this issue on a test machine running cPanel version 11.44.0.7

    i reproduct this bug in my dedicated server

    I created a package with 4 database it is called "Pack S" and a pack with 8 database "Pack M"


    I bought an Pack S so I look 4 base pack I have 4 bases in my panel

    I then upgrade to whm M Pack for 8 database I have 50 database in my panel


    I downgrade to Pack Pack M S therefore 8 base 4 base logically but visually I spend 50 database 0/0

    Where are the 50 database?
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  6. alexlelion

    alexlelion Registered

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    Hi,

    Your Request id is: 5049987.

    Kings Regards
     
  7. cPanelPeter

    cPanelPeter Technical Analyst III
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    Twitter:
    [Case #103653] Re: All SQL Databases 0/0

    Hello,

    We have determined that this is indeed a bug and have opened case # 103653 for this. Once our developers fix this issue, it will be listed in the Change Logs.
     
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