all the emails going to spam

Nishant80

Well-Known Member
May 7, 2012
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Hey guys,
I recently got a new dedi and configured it with cPanel. Everything seems to be working fine but there is a major issue with emails. Each and every email sent out from the server goes to spam of major providers like live, gmail etc.

I checked the IP and it is not blacklisted anywhere. I have named my server like something.mydomain.com. Does that cause any issues with email? Does it have to be actual domain and not a subdomain?

What could be the possible reason?
 

quietFinn

Well-Known Member
Feb 4, 2006
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A server must have a hostname, like something.mydomain.com, a hostname can NOT be a domain, like mydomain.com.
The server's hostname must resolve to the main IP address of the server, and that IP address must resolve to the hostname of the server.
 

Nishant80

Well-Known Member
May 7, 2012
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Root Administrator
A server must have a hostname, like something.mydomain.com, a hostname can NOT be a domain, like mydomain.com.
The server's hostname must resolve to the main IP address of the server, and that IP address must resolve to the hostname of the server.
Yes, I understand that. Let me explain it in details. Assume my domain is domain.com and server's address is server.domain.com.

Domain.com is hosted with Hostdime (data center) and I purchased a new server with another data center. Now I created an A entry at domain.com for server.domain.com. It pings all good, I get reply, all the sites are working fine with the nameservers.

So I don't think its something to do with Domain and neither IP (I already checked the blacklisting). What else could it be?
 

quietFinn

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Feb 4, 2006
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Especially with mail servers it is very important that the reverse dns of the ip is working.
 

Nishant80

Well-Known Member
May 7, 2012
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I just went through SOURCE of one of my emails that landed into spam of my outlook.com and gmail.com. It mentions:

spf=temperror (sender IP is xx.xx.xxx.xxx) [email protected]; dkim=temperror

I checked account and SPF as well as DKIM is enabled.