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All users unable to access cPanel

Discussion in 'General Discussion' started by thernes, Jan 28, 2011.

  1. thernes

    thernes Active Member

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    After moving all clients over to a new server (using the WHM transfer function) none of my clients are able to log in to cPanel. They get the login-screen and enter username and password, but the login-screen just refreshes and stays. At first I thought this was a password issue (and it still could be). I tried creating a new user and was still not able to log in. Have trued running a forced upcp, but still no solution.

    Had a look at the cPanel error_log and the only thing I could see that could perhaps have something to do with this are these lines;
    Code:
    Cpanel::Config::LoadCpUserFile::_load('root', undef, 0) called at /usr/local/cpanel/Cpanel/Config/LoadCpUserFile.pm line 25
    	Cpanel::Config::LoadCpUserFile::load('root') called at /usr/local/cpanel/Cpanel/Config/LoadCpUserFile.pm line 252
    	Cpanel::Config::LoadCpUserFile::loadcpuserfile('root') called at /scripts/quotacheck line 84
    Kinda clueless here, so a little help would be greatly appreciated ;)


    Thomas
     
  2. LinuxTechie

    LinuxTechie Well-Known Member

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    Hi Thomas,

    Can you please let me know whether you are using the STABLE version of cPanel? If not you can give a try updating it to STABLE one!
     
  3. thernes

    thernes Active Member

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    WHM 11.28.64 Release was installed. Forcing a stable upgrade now. I'll let you know.
     
  4. thernes

    thernes Active Member

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    That did the trick :)
     
  5. LinuxTechie

    LinuxTechie Well-Known Member

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    Hi Thomas,

    It is good to see happy faces! Cheers!
     
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