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All websites down, apache down.

Discussion in 'General Discussion' started by chiboshi2, Nov 28, 2014.

  1. chiboshi2

    chiboshi2 Registered

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    Hi Folks,

    Suddenly, our apache went down (we're using VPS), when I check the apache status, see response below:

    Apache server status for 364681.vps-10.com

    Failed to receive status information from Apache.
    Unable to connect to local httpd server.

    And when I restart apache service, below is the message:

    Apache restart failed. Unable to load pid from pid file and no httpd process found in process list.

    If apache restart reported success but it failed soon after, it may be caused by oddities with mod_ssl.

    You should run /usr/local/cpanel/scripts/ssl_crt_status as part of your troubleshooting process. Pass it --help for more details.

    Also be sure to examine apache's various log files.
    Apache Restart Output:

    Log:
    Code:
    [Thu Nov 27 08:00:50.647265 2014] [core:] [pid 1344] [client 88.201.39.126:35485] /home/fontanagardens/public_html/.htaccess:
    [Thu Nov 27 08:00:50.647415 2014] [core:] [pid 1344] [client 88.201.39.126:35485] /home/fontanagardens/public_html/.htaccess:
    [Thu Nov 27 08:00:51.340637 2014] [core:] [pid 1660] AH00052: child pid 1344 exit signal Segmentation fault (11)
    [Thu Nov 27 08:02:09.469322 2014] [core:] [pid 1348] [client 195.211.154.172:53208] /home/stone/public_html/.htaccess: , referer: http://www.domain.com/s...ge-management/
    [Thu Nov 27 08:02:09.469581 2014] [core:] [pid 1348] [client 195.211.154.172:53208] /home/stone/public_html/.htaccess: , referer: http://www.domain.com/s...ge-management/
    [Thu Nov 27 08:02:10.419148 2014] [core:] [pid 1660] AH00052: child pid 1348 exit signal Segmentation fault (11)
    [Thu Nov 27 08:02:52.346895 2014] [core:] [pid 1349] [client 198.27.82.152:38714] /home/plam/public_html/.htaccess:
    [Thu Nov 27 08:02:52.347098 2014] [core:] [pid 1349] [client 198.27.82.152:38714] /home/plam/public_html/.htaccess:
    [Thu Nov 27 08:02:52.461141 2014] [core:] [pid 1660] AH00052: child pid 1349 exit signal Segmentation fault (11)
    [Thu Nov 27 08:02:56.807712 2014] [core:] [pid 1350] [client 198.27.82.152:41612] /home/plam/public_html/.htaccess: 
    Hope you can help me.

    Thanks!
     
  2. madmanmachines

    madmanmachines Well-Known Member

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    You should try running the recommended script and paste the input/output here should you still have issues.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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