all wordpress sites went down

[trainingday]

Very odd error happened tonight. I have a ovh vps with cpanel. Every wordpress site went down tonight but non wordpress sites continued to work fine. The error stated PHP Fatal error: require_once(): Failed opening required '/home/stage/public_html/wp-config.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/stage/public_html/wp-load.php on line 37

After hours of trying to figure out the issue I changed the permission of wp-config file from 600 to 644 and the sites instantly came back up. Not sure if its a coincidence but in my log files was:
141.101.69.30 - - [10/Jun/2021:01:23:39 +0000] "GET /wp-config.php HTTP/1.1" 301 246 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0"
141.101.69.30 - - [10/Jun/2021:01:23:41 +0000] "GET /wp-config.txt HTTP/1.1" 301 246 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0"
141.101.69.30 - - [10/Jun/2021:01:23:46 +0000] "GET /wp-config.original HTTP/1.1" 301 251 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0"

ANy help would be appreciated.

 

[Martin Hinrichsen]

Same here.. woke up to Internal server error on all sites, on all accounts. Not sure if related to your issue, but it happened overnight as well here. about 6 hours ago. Still working on finding the error. My permissions on wp-config, seems to be 644 already. All services are running, and resources are ok. But all sites down. :/

Edit: The issue was that php-fpm where switched off, on all accounts.

[EA-9845 ] - WHM turned off PHP-FPM overnight for all domains, brought them ALL down, "File is writeable by group"

Overnight all of our WHM servers (and a few 3rd party ones we manage) decided that all of their websites will suddenly return HTTP 500. Inspecting the Apache error log at "/usr/local/apache/logs/error_log" I found huge volumes of this: SoftException in Application.cpp:267: File...

forums.cpanel.net

 

[cPJustinD]

Hello trainingday! Given that the issue was due to the permissions, I believe this may be related to a recent internal case we've filed, EA-9845. This is a result of an issue within the ea-apache24-config-1.0-17 package that was updated. We've published an article with more information on this here:

PHP-FPM is disabled for all domains after EA update to ea-apache24-config-1.0-171 on June 9th, 2021

I hope that this helps.! Let us know if you have any other questions or concerns. Thanks for your help Martin Hinrichsen!