Allow Remote Domains Not Working

dstana

Well-Known Member
Jul 6, 2016
117
20
68
Phoenix, AZ
cPanel Access Level
Root Administrator
I have "Allow Remote Domains" turned on in WHM's tweak settings yet I'm still getting this error when trying to add a domain:

(XID sj4hc3) Could not determine the nameserver IP addresses for “xxxxxx.com”. Please make sure that the domain is registered with a valid domain registrar.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
16,585
2,614
363
cPanel Access Level
Root Administrator
Hey there! That error actually looks like the "Allow unregistered domains" option in Tweak Settings. The "Allow remote domains" option usually says the domain resolves to other nameservers.

Can you try tweaking that option to see if that gets things working?
 
  • Like
Reactions: dstana

dstana

Well-Known Member
Jul 6, 2016
117
20
68
Phoenix, AZ
cPanel Access Level
Root Administrator
Hey there! That error actually looks like the "Allow unregistered domains" option in Tweak Settings. The "Allow remote domains" option usually says the domain resolves to other nameservers.

Can you try tweaking that option to see if that gets things working?
Thanks, I can't believe I missed that.