SOLVED Allow some e-mailaddresses to send more e-mail

[certit]

Hi there!
We keep getting some addresses blocked as they send a lot of email.
Is there some way to allow address X and Y to send as many as they want?

Right now we get "The system has detected an unusually large amount of outbound email." and they are blocked.

We would like to keep have the "protection" on, but exclude some addresses.

Thanks in advance!

 

[ZenHostingTravis]

Hi @certit,

@cPanelMichael's last two posts in this thread will be of interest to you:

SOLVED - [CPANEL-20917] Exclude users from "Large Amount of Outbound Email Detected" notification

Muting the messages isn't enough. If a feature like this was going to be introduced (and who asked for it? CSF/LFD already has a much better version) then it needs to be configurable to set: (a) the number of emails that triggers an alert, and (b) which users will be covered. As it is, every...

forums.cpanel.net

Hope that helps!

 

[certit]

I'm trying that out. Big thanks!

 

[cPRex]

Let us know if that doesn't work!

 

[certit]

I think this helped! Haven't seen the problem since I did the change.

Big thanks!

 

[certit]

How do I change it to solved?

 

[cPRex]

Great - I'm glad to hear that's working! Users can't set the status to Solved but I will do that for you now!