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Altered RPM Notice - cpanel-roundcubemail

Discussion in 'General Discussion' started by MH-Stefan, Nov 22, 2016.

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  1. MH-Stefan

    MH-Stefan Member

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    Since about 2 weeks, we're getting the following notification from all servers on a daily basis:

    Running the "check_cpanel_rpms --fix" command fixes the RPMs, but the next day the RPM breaks again.

    This happens on old servers, as well as on freshly deployed servers. All servers run the latest cPanel version, currently 60.0 (build 25).

    Is this a known bug? Is there any permanent fix for this available?

    Thank you in advance.
     
    #1 MH-Stefan, Nov 22, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The cPanel RPM check script detects changes to files included as part of the Roundcube package. Do you have any third-party plugins or cron jobs that are automatically modifying the "/usr/local/cpanel/base/3rdparty/roundcube/skins/larry/includes/footer.html" file on the system?

    Thank you.
     
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    #2 cPanelMichael, Nov 23, 2016
  3. MH-Stefan

    MH-Stefan Member

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    Hello,

    Thanks for the reply.

    We have some WHM plugins installed, but none related to Webmail and nothing that would modify that specific file. At least not on purpose.

    This even happened on a server that has only the ConfigServer plugins installed. I doubt that these would touch that file.
     
    #3 MH-Stefan, Nov 23, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Are you using the Attracta plugin? I've seen an additional report about this plugin making the change to the same file. You may want to report this issue to their support team to ensure it's corrected.

    Thank you.
     
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    #4 cPanelMichael, Nov 29, 2016
  5. 4u123

    4u123 Well-Known Member
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    I'm having this same problem - just started a few days ago after the recent cpanel update to 62.0.10. Why would Attracta make changes to Roundcube I wonder? That's pretty suspicious. Did you contact Attracta MH-Stefan?
     
    #5 4u123, Feb 15, 2017
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @4u123,

    Audit logs on systems with Attracta installed do suggest Attracta is making changes to the /usr/local/cpanel/base/3rdparty/roundcube/skins/larry/includes/footer.html file. I haven't seen an indication their support team has been contacted about this topic by anyone on this thread, so you may want to submit a request to them if you are using Attracta and notice this issue:

    Knowledge base | Attracta

    Thank you.
     
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    #6 cPanelMichael, Feb 15, 2017
  7. MH-Stefan

    MH-Stefan Member

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    I've reported this bug on Monday and got the following response:

     
    #7 MH-Stefan, Feb 18, 2017
    MDHMatt and cPanelMichael like this.
  8. MDHMatt

    MDHMatt Member

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    Have you heard anything more from them like when they will be bringing out a patched update?

    And does it return if you remove those lines manually?
     
    #8 MDHMatt, Mar 7, 2017
  9. MH-Stefan

    MH-Stefan Member

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    I didn't get any further reply. I simply decided to uninstall the plugin from all our servers, as I'm not aware of any of our clients using it.

    You could email their support team and see if the plugin was updated. Maybe if they get more reports, they'll set a higher priority for this bug.
     
    #9 MH-Stefan, Mar 7, 2017
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