Altered RPMs from their original state ...antivirus.exim

[kelsheikh]

Hi,

I have been searching the forum and the internet about an email I received that says:

Problems were detected with cPanel-provided files which are RPM controlled.
If you did not make these changes intentionally, you can correct them by running:

> /usr/local/cpanel/scripts/check_cpanel_rpms --fix

The following RPMs are found to be altered from their original install state:
exim,4.82,4.cp1136,/etc/antivirus.exim

I'm not exactly sure how that got changed or even what that means. Not sure how to even run that script to correct anything. I have read some stuff about tmp folders filling up and stuff but I havent really seen anything in any of the accounts I host on this dedicated server. Any information would help alot. Thanks in advance.

 

[cPanelMichael]

Hello

You can access your system via SSH as "root" and run the following command:

/usr/local/cpanel/scripts/check_cpanel_rpms --fix

What version of cPanel is installed on your system? Do you have any custom applications installed that deal with Exim?

Thank you.

 

[gluppy]

I have the same problem.
I cannot access my mail accounts.

[email protected] [~]# /usr/local/cpanel/scripts/check_cpanel_rpms
[20140909.163903]
[20140909.163903] Problems were detected with cPanel-provided files which are RPM controlled.
[20140909.163903] If you did not make these changes intentionally, you can correct them by running:
[20140909.163903]
[20140909.163903] > /usr/local/cpanel/scripts/check_cpanel_rpms --fix
[20140909.163903] The following RPMs are missing from your system:
[20140909.163903] exim-4.82-4.cp1136
Do you want to repair these RPMs?(y/n):
y
....
[20140909.163937] exim started ok
[20140909.163937] Install Complete
[20140909.163937] Prelinking shared libraries and binaries: /usr/sbin/prelink -av -mR
[20140909.163938] Checking for and running RPM::Versions 'post' hooks for any RPMs just installed
warn [check_cpanel_rpms] program "/scripts/posteximup" is not executable
[20140909.163938] All required 'post' hooks have been run

Do you want to repair these RPMs?(y/n):

 

[iserversupport]

What is the output of

ll /scripts/posteximup

 

[cPanelMichael]

I have the same problem.
I cannot access my mail accounts.

What version of cPanel is installed on your system? Do you have any custom applications installed that deal with Exim? If mail is inaccessible, feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.