Amazon S3 fails due to server time issue

[WorkinOnIt]

Hi

I have an issue where the server time keeps slipping (by approx 40 minutes per month) and unless I log in to WHM and manually synchronise the server time, it stuffs up the Amazon s3 backup transport process.

This means I am left with all the backups on the server, but they don't get pushed up to Amazon.

My question is thus:

1) How to ensure server time does not keep slipping.

2) How to manually force the "/usr/local/cpanel/bin/cpbackup_transporter" script to run without creating a whole new backup.


Here is the error message from the log

[2017-01-14 02:05:11 +1300] info [cpbackup_transporter] Initializing log file
[2017-01-14 02:05:11 +1300] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started.
[2017-01-14 02:05:11 +1300] info [cpbackup_transporter] cpbackup_transporter - started
[2017-01-14 02:05:11 +1300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
[2017-01-14 02:05:11 +1300] info [cpbackup_transporter] cpbackup_transporter - Processing next task
[2017-01-14 02:05:11 +1300] info [cpbackup_transporter] Instantiating Object
[2017-01-14 02:05:12 +1300] info [cpbackup_transporter] Starting a "copy_system_backup" operation on the "s3backups" destination ID "redacted".
[2017-01-14 02:05:12 +1300] info [cpbackup_transporter] Uploading system backup file /backup/weekly/2017-01-14/system_files.tar to s3backups
[2017-01-14 02:05:12 +1300] info [cpbackup_transporter] Validating destination path /SSD123/weekly/2017-01-14
[2017-01-14 02:05:13 +1300] info [cpbackup_transporter] Making Path /SSD123/weekly/2017-01-14
[2017-01-14 02:05:13 +1300] warn [cpbackup_transporter] Path creation failed:  RequestTimeTooSkewed: The difference between the request time and the current time is too large. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
[2017-01-14 02:05:13 +1300] info [cpbackup_transporter] Error is not a reference RequestTimeTooSkewed: The difference between the request time and the current time is too large.

 

[cPanelMichael]

Hello,

1) How to ensure server time does not keep slipping.

You could ensure ntpd is running to have the server time automatically synced. There's a third-party URL on this topic at:

CentOS Linux Install and Configure NTP to Synchronize The System Clock

2) How to manually force the "/usr/local/cpanel/bin/cpbackup_transporter" script to run without creating a whole new backup.

Manually running that script won't resume a failed transfer to the remote destination. You could manually transfer the archives to the remote destination, or force a new backup generation via the "/usr/local/cpanel/bin/backup --force" command.

Thank you.