Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED Amazon S3 validation fails in backup

Discussion in 'Data Protection' started by jimlongo, Nov 11, 2017.

  1. jimlongo

    jimlongo Well-Known Member

    Joined:
    Mar 20, 2008
    Messages:
    199
    Likes Received:
    8
    Trophy Points:
    68
    Following the instructions here How to configure Amazon S3 backups in WHM

    This all seems so simple, in WHM > Backups, select S3 as the destination type.
    Give it a name, fill in Bucket name, Access Key, Secret Key.

    Click the Save and Validate button fails every time.

    Tried creating buckets in different regions, I cannot create a connection.

    68.0.12
     
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,834
    Likes Received:
    85
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hi,

    You will have to check the cPanel error logs for more details on this because there could be more reasons for this validation failing.. The error logs will give you the correct information to investigate..
    # tail -f /usr/local/cpanel/logs/error_logs

    Execute the above command then click on validate on the WHM interface..
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. jimlongo

    jimlongo Well-Known Member

    Joined:
    Mar 20, 2008
    Messages:
    199
    Likes Received:
    8
    Trophy Points:
    68
    [2017-11-12 16:59:46 -0500] info [xml-api] Validation for transport “WeeklyBackups” failed: Could not upload test file: PermanentRedirect: The bucket you are attempting to access must be addressed using the specified endpoint. Please send all future requests to this endpoint. [backup_destination_validate] version [1].
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,378
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Can you verify you setup the bucket name using lowercase characters? If not, could you set it up again using all lowercase characters to see if the issue persists?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. jimlongo

    jimlongo Well-Known Member

    Joined:
    Mar 20, 2008
    Messages:
    199
    Likes Received:
    8
    Trophy Points:
    68
    Thank you.

    vps.myname fails

    vpsmyname succeeds.
     
    cPanelMichael likes this.
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,378
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    I'm glad to see that helped. Note that internal case CPANEL-16463 is open to ensure the naming requirements are noted in the interface. You can follow the cPanel 68 change log to see when that case is published:

    68 Change Log - Change Logs - cPanel Documentation

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice