An error occurred the last time autossl ran

Chris0z1

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May 19, 2020
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chris1972chriscomas
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Dear sir,

1 - My domain cpanel.domain.com had "An error occurred the last time autossl ran" when Autossl tried to renew my certificate.

DNS DCV: The DNS query to “_cpanel-dcv-test-record.domain.com” for the DCV challenge returned no “TXT” record that matches the value “_cpanel-dcv-test-record=shFfo_OZ7pStwBg7ttEsy4VuxL4LQP9OWgl1QWvekUi1JgzW97WYgFWPJl3dLEP2”.; HTTP DCV: The system queried for a temporary file at “http://cpanel.domain.com/.well-known/acme-challenge/PCV3IMF2QD5NGVLOH0MY7RIZ0W-FM2-I”, but the web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist.

How can I fix it ?

2 - My other domains expire in only 11 days but Autossl has not renewed them yet. Is it normal ?

Best regards,

Chris
 
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cPanelLauren

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2 - My other domains expire in only 11 days but Autossl has not renewed them yet. Is it normal ?
They shouldn't start attempting to renew for a few days - I believe the first attempt is at 10 days and then 3 days

1 - My domain cpanel.domain.com had "An error occurred the last time autossl ran" when Autossl tried to renew my certificate.
That error indicates that both the DNS DCV and the HTTP DCV checks for the domain failed - meaning on the server it's hosted on the CNAME record added and the .txt record added weren't able to be queried.

- Is the DNS for the domain remote?
- Is there any redirects on the domain including a redirect to https?