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An unexpected database error occurred

Discussion in 'Database Discussions' started by fxs, Jun 23, 2016.

  1. fxs

    fxs Active Member

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    transfer from ns1 to ns 2 .
    cluster disabled
    CENTOS 6.8 x86_64 standard- WHM 56.0 (build 24)
    (automatic update daily)
    transfer from ns1 to ns2 were ok (but error for one site data about from bandwith)
    we reinitialize ns1 (we do that every 6 monthes) and transfer ns2 to ns1
    then for two forums we get: An unexpected database error occurred. Please try again later.
    Any hints to solve this problem?

    note: Last time (last year) we use transfer and we got serious problem wth dns. please improve transfer
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Your post is unclear. Are you saying you transferred your forums to another server? You do what exactly, every 6 months?
     
  3. fxs

    fxs Active Member

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    1) Every 6 month, I transfer everything from server 1 to server 2, erase and retranfer (security reasons).
    Last time I got corrupted DNS by your software.

    everything means all websites of ns1. two websites have xenforo forum.

    2) Two days ago I did the same thing, everything was ok but when i check in deep two web sites has lost their forum (xenforo like yours). I can see the database but it doesn't work anymore. How can I recover? Unfortunately I was too much confident and did not make any backup (the only time of my life)

    3) In summary tranfer from ns1 to ns2
    reiinstall centos6+cpanel to ns1 using ovh
    transfer ns2 to ns1
    almost websites are ok, but two websites have "lost" their forum

    is it a problem of database during the transfer?
    is it a problem of subdomain foros.w-radiologia (redirect) during the transfer?

    thks for your help
     
    #3 fxs, Jun 23, 2016
    Last edited: Jun 23, 2016
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You moving things around aside, you might want check your forums configuration file to be sure the database details are correct and match the details for the actual database on the account.
     
  5. fxs

    fxs Active Member

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    For other customers use "transfer tool" with caution. Every time we get problems! and lost time....
     
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