Announcing Account Based Pricing

[Mandrivian]

Very bad price policy.

One more reason not to use cpanel.

License types and pricing policy need to be regulated, these conditions are unacceptable.

Yup... i am considering to switch into DIrect Admin for several of my hosting servers

 

[Vs Nu]

I think they are ready to spoil their business with these Pricing effect

You will Get an Major Loss in Business.

Re-consider Again !

 

[Paul Shultz]

Also don't forget about Alias, Addon and Subdomains I am sure that each one of these will be subjected and counted as part of the license fees too.

And I am sure any domains that are suspended will not be exempt and also be counted.

 

[Paul Shultz]

I think OakleyCapital will sell cPanel in the next 12 months before the cashflow starts to decline, based in short-term higher valuation to some poor sod or large player who wants to kill the smaller webhost competition.

That's a very good point. Revenue and profit will look fantastic for the next 12 months, and a great time to sell. OakleyCapital will do everything possible to hide the client backlash and churn that will take place once a suitable alternative has been developed. Once an alternative has been developed I see a massive churn.

cPanel is great product but most of it is just a user interface to open source software, and now there is a great opportunity for someone to clone it.

 

[kebirhost]

Hello,

This is done only for earning more and more money. That is the most important thing on the world. But cpanel will lose so many customers. This is very very big mistake that cpanel has done. I think cpanel could not think this decision deeply.

Unlimited licences should not be removed. This is across to freedom of the internet.

I hope cpanel will change this decision and try to exhaust its energy to improve cpanel software not price...

If no change, we think to migrate 50 servers from cpanel to another panel.

Cpanel is not uniuqe panel on the world. Cpanel should know this or cpanel will learn...

Thanks,
Melih
Kebirhost Internet Services

 

[kernow]

DirectAdmin is starting to look tempting, a cPanel to DirectAdmin conversion script, and you can host unlimited domains for the same price: DirectAdmin Web Control Panel Pricing

 

[LucasRolff]

vBulletin was takeover by investment company, Only 2 developers quit job and started their new software called XenForo.

Fun fact, cPanel forums used to run vBulletin, they switched to XenForo that is now used today

Also don't forget about Alias, Addon and Subdomains I am sure that each one of these will be subjected and counted as part of the license fees too.

And I am sure any domains that are suspended will not be exempt and also be counted.

domains are not counted, only accounts. And yes suspended accounts are counted as a part of the number of accounts on the server.

cPanel suggested just terminating the accounts instead of suspending, and then restore on payment.

To quote from a cPanel employee on Discord:

You could backup the account before term and restore once payment is made

 

[WebHosting-UK]

We want to make it easier to become a cPanel customer. Additionally, it is essential for us to provide licenses that target smaller instances, opening up a new revenue opportunity for our customers.

Are you completely stupid? If this isn't resolved very quickly you're going to be losing a lot of customers including ourselves as you clearly don't care about your customers only your wallet.

 

[HostXNow_Chris]

I noticed new registrations to this cPanel forum have been disabled. Because there is less activity here many may not think it is not as big of an issue as it is. So I will add

Massive cPanel price rises [merged] | Web Hosting Talk

Is opensource the only safe control panel option moving forward? | Web Hosting Talk

DirectAdmin as a cPanel replace | Web Hosting Talk

What's your alternatives for cPanel and Plesk? | Web Hosting Talk

Cpanel Alternative DNS hosting (work with whmcs) | Web Hosting Talk

Announcing Account Based Pricing | Web Hosting Talk

https://www.lowendtalk.com/discussion/158547/new-cpanel-licensing-and-pricing-structure-thoughts

https://www.lowendtalk.com/discussi...ffers-facilitated-by-cpanel-no-longer-allowed

I STRONGLY suggest cPanel either put a limit as 1,000 accounts as (EIG alone with have you covered since they massively oversell their servers) or offer unlimited cPanel license and not go by the Per Account Billing route which WILL NOT WORK at least not for 9/10 of small-medium hosting providers, and you need the SMBs more than you think.

 

[dexus]

We have around 130% price increase. That is just insane, unethical and sad.

You can not just bill per account, or at least not with this pricing. Some providers have very small and cheap hosting packages, dns only accounts, mail only accounts, so you can not just charge per account.

I can maybe understand per account price if that makes total price increase around 30%, and price per account to be counted over 500 accounts or count accounts up to 300 and allow unlimited over 300 or put some price limit on each license, but to bill per account for over 100, which increase price for 100-150% for most providers, that is just wrong.

You should find a new model that will not increase price for more than 30-40% for any provider.

Please reconsider this.

 

[Jade - Absolute Hosting]

Our increase amounts to 300% without any warning or an opportunity to renew.

This decision clearly shows that there is no respect for their clients and their business ethics are fueled by greed.
Make the move from cpanel to DirectAdmin - its the only way.
Stay away from plesk and anything else that is owned by Oakley, unfortunately they own whmcs but lets hope for the best else Blesta will be on the cards.

 

[techieray2019]

So we all love cpanel, including there kind support that is provided.
but whose happy with the massive price raise ?
we have used cpanel now for many years with all there amazing features and just the simplicity of the ui, when the price increase came out as an idea it hit alot of high rated messages complaining that people are now looking to move away from cpanel witch of course is such a shame,

alot of small hostings are now being forced to either move, or completely close down

What's everyone's thoughts on this ?
what will you do ?
is cpanel about to make the biggest mistake ?

 

[UndergroundPrivate]

Greetings to all ,

We are a datacenter provider called undergroundprivate and you can find us on - Removed - , we unfortunately being notified of the news regarding the new cPanel pricing and here we came to write in public our opinion regarding this , we will talk also in behalf of our thousands of customers / partners which has being notified regarding this situation has being raised , we can say for sure everyone is frustrated. This move from cPanel officials regarding the price and without notifying no one is never ever excepted , you ruin multiple companies and people life's in various of ways , everyone is writing against this cPanel move for pricing on Internet on various of blogs , forums and everywhere you can imagine also , this never happened before like this from any company in the hosting industry in this way , in this terrible way you did it where you not think on other's too or on the complaints will happen. In this way you pushing companies and people on something which not want and you are restricting the freedom of each one just like that. Everyone is against cPanel pricing move and they are leaving migrating to other companies , this you made all those years you destroying it within some days.

Not think we will hide due fear and "someone" will restrict our opinion , we will write public our opinion no matter what , we are fighting for the freedom and everyone's quality on hosting and so , we was victim of attacks multiple times because we support the freedom of speech and the fair from much agencies and individuals and we will continue support it.

We ask you kindly to reconsider this pricing you have announced , this pricing is not fair at all for much companies and people , never its late you make some changes or take back those announced! You are not helping no one with this price move you have made , and please do not say excuses regarding hardware upgrades and that can have multiple account's of cPanel and some funny things like this we have read from your staff , you should consider the cost of this hardware your staff mentione, the monthly fees , the management of those servers , the power monthly fees and other various licenses and much more , its not like your staff wrote on the Internet to justify your prices. We still believe in the cPanel providing the quality and the correct price , you should think also that many companies as well as other people working from cPanel in multiple ways and you have ruined it within some days just like that.

Thank you ,
Yours UndergroundPrivate

 

[yamaharr1]

InterWorx is getting new customers.

I understand Cpanel thinks that tripling the price 50% will leave but the 50% who stays means they still make the same money but with having to deal with half the amount of people. With this absurd price gouging you're going to lose more than you think.

And just for them to even consider this shows how unethical they have become.

 

[Cahit]

We have 10.000 hosting for each server it nearly makes 2.000$ per month ! that means it is multiplied by 150 !
Are you stupid ? i will pay 150x more !
Lets forget about me , and think that 2.4$ per year per hosting funny , i think cpanel signed it's end . I should see that ; because it has only 6 page of answers from all over the world
People do not find anything to negotiate with It is so clear
bye bye love
bye bye happiness



I will tell my grandchildrens as this
once up on a time there was a company named cpanel

 

[Kent Brockman]

I used to love cPanel and have supported and added lots of feature requests that became true over the years. But all this makes me feel sad.

It's sad because all of we have built our companies around cPanel as a core component, and now it feels like a stab in the heart.
It's sad because several small companies will be shutdown due to these new costs.
It's sad because it teaches us (once again) that when your company is part of a monopoly you as a CEO just lose its control.
It's sad because I'm reading more and more posts on other forums invoking "abuse of dominant position", which can only do harm to the company if US and European consumers' organizations find it so.

I hope this decision may still be open to reconsideration. I can think lots of better price policies to implement, in ways that won't be telling us (the customers) how to price our services or manage our businesses.

We all know and understand cPanel needs money to improve development and support, but we're not Trumps or Rockefellers, dude! Avoid an historic churn ratio, guys! You really need that much money? Calculate how many money you will end up doing one year from now considering a churn of 30-40% of user base. Also, how losing those customers will hide cPanel from the market in favor of other immature panels. Is this really worth it?

Fast exit solution to this: Label it like an April's Fool in June joke, take those price changes back for reconsideration, and then we will pretend nothing of this ever happenned ;-)

 

[Paul Shultz]

domains are not counted, only accounts.

Perhaps I should clarify, I am sure they are looking into that next. I mean why wouldn't you?

 

[bejbi]

For me it is double price.

I think about alternative, becouse there is no implementation of DNSSEC from over 2 years ... and now the price rise ... ehhh.

 

[kebirhost]

Hello,

Cpanel should reprieve this decision until he find out better price structure. Cpanel should not remove unlimited domain licences. This is very very bad idea. We have many servers that have more than 1500 domains. It is impossible to go on working with cpanel.

We like cpanel and cpanel take his responsibility to show it is very big firm. It is not to be a big firm to increase the prices too high whenever he wants!

We are waiting for good news... We do not want to migrate to another panel.

Thanks.

 

[zye]

i am using cpanel since nearly 18 years!

if that new price structure decision is made i will switch - the license costs would increase +300% per Month! thats crazy ! i also think lots of other customers would go away as its just absurd.