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Anonymous FTP for my clients

Discussion in 'General Discussion' started by ksangers, Jan 13, 2012.

  1. ksangers

    ksangers Registered

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    Hello,

    Our clients can't login to their anonymous FTP accounts (configured cPanel). The client redirects them to /var/ftp, which they do not have access to. The anonymous login should redirect to /home/USER/public_ftp.

    Code:
    $ ftp ftp.kolinc.wbkr.nl
    Connected to kolinc.wbkr.nl.
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 10:02. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    Name (ftp.kolinc.wbkr.nl:johndoe): anonymous
    421 Can't change directory to /var/ftp/ [/]
    Login failed.
    No control connection for command: No such file or directory
    Does anyone know how to fix this?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You are not using a valid username. You have entered "anonymous", rather than "anonymous@example.com". Per our documentation, when a user tries to log into the FTP site using a client, he or she will need to format the username as anonymous@example.com where example.com represents your domain name. Requiring that the login information be entered in this way allows your server to have multiple FTP accounts across multiple websites.

    Thank you.
     
  3. ksangers

    ksangers Registered

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    That works just like it should, thanks!
     
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