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Anonymous FTP for my clients

Discussion in 'General Discussion' started by ksangers, Jan 13, 2012.

  1. ksangers

    ksangers Registered

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    Hello,

    Our clients can't login to their anonymous FTP accounts (configured cPanel). The client redirects them to /var/ftp, which they do not have access to. The anonymous login should redirect to /home/USER/public_ftp.

    Code:
    $ ftp ftp.kolinc.wbkr.nl
    Connected to kolinc.wbkr.nl.
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 10:02. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    Name (ftp.kolinc.wbkr.nl:johndoe): anonymous
    421 Can't change directory to /var/ftp/ [/]
    Login failed.
    No control connection for command: No such file or directory
    Does anyone know how to fix this?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You are not using a valid username. You have entered "anonymous", rather than "anonymous@example.com". Per our documentation, when a user tries to log into the FTP site using a client, he or she will need to format the username as anonymous@example.com where example.com represents your domain name. Requiring that the login information be entered in this way allows your server to have multiple FTP accounts across multiple websites.

    Thank you.
     
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  3. ksangers

    ksangers Registered

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    That works just like it should, thanks!
     
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