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Another backup issue...

Discussion in 'General Discussion' started by plake, Mar 14, 2005.

  1. plake

    plake Active Member

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    I am using remote FTP backup... the FTP server files are being sent to has a download cap rate of 800KB/s... I have some accts that are quite large and each night I get this...

    Net::FTP=GLOB(0x83f339c): Timeout at /usr/lib/perl5/5.8.1/Net/FTP/dataconn.pm line 73
    Net::FTP=GLOB(0x83f339c)>>> QUIT
    Net::FTP: Unexpected EOF on command channel at /scripts/cpbackup line 408

    Is there a way to change the timeout length? For some reason it seems to be just timing out because the FTP STOR is taking to long...

    I obviously need these to be completely backedup... for smaller accounts this is not an issue...

    Thanks!
     
  2. plake

    plake Active Member

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    any thoughts on this?? I am still having this issue... when I go through and run the backup script manually, I have no issues...
     
  3. matt621

    matt621 Well-Known Member

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    maybe one of these will help

    TimeoutLogin 120
    TimeoutIdle 600
    TimeoutNoTransfer 900
    TimeoutStalled 3600
     
  4. plake

    plake Active Member

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    Matt: thanks for the reply, I will apply those settings and see what happens...
     
  5. chrissy

    chrissy Member

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    Any word on this? Same issues happening here all of a sudden
     
  6. tonino

    tonino Registered

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    I am running cpbackup manualy in order to backup remotely via FTP. Although this worked fine most of the time, the past 2 days I cannot backup getting the following error:

    Timeout at /usr/lib/perl5/5.8.7/Net/FTP.pm line 761


    I 've set FTP timeout at the remote server (Windows + Plesk) at 1200 seconds instead of the default 120. Unfortunately, without any luck...


    Any suggestions?
     
  7. claudio

    claudio Well-Known Member

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    Hi

    i am getting this same error with my backups to

    i used to do this backups every friday since 2004

    last week this issue happened first time

    now i got this again

    so i think that the timeout is when after midnight cpanel stat it's update rotine

    my updates where always configured as never but a couple of months ago we changed to manual due to another cpanel bug (it was overwriting the cpanel 11 scripts instead of keeping the cpanel 10 in /scripts)

    well any help would be appreciatted

    this issue happened since last week in 5 machines in different datacenters and it is for sure something again like an real issue

    kind regards

    Claudio
     
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