MattF

Active Member
May 5, 2002
35
0
306
cPanel does not transfer Add-on domains, the subdomains are setup but the serveralias for the add-on domains are not added and the dns records are not changed. I've complained about this before but it is still not fixed!!!

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cPanelNick

Administrator
Staff member
Mar 9, 2015
3,481
35
208
cPanel Access Level
DataCenter Provider
Originally posted by MattF
cPanel does not transfer Add-on domains, the subdomains are setup but the serveralias for the add-on domains are not added and the dns records are not changed. I've complained about this before but it is still not fixed!!!

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Do you have a ticket number open on this?

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MattF

Active Member
May 5, 2002
35
0
306
I can't remember if a bug ticket was opened last time but there was a forum thread and an e-mail sent in, there's a bug ticket open now [cPanel ID# 24697].

To replicate.

Create an account, then create 2 add-on domains, transfer the account to another server and you'll see that no serveralias directive is added to the subdomain virtualhost containter and the DNS record is not changed.

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Jemshi

Well-Known Member
Sep 11, 2003
208
0
166
India
moving an account to another server wont update the fields in /var/cpanel/users/username for that account. The IP and all will be still the old.

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Curious Too

Well-Known Member
Aug 31, 2001
432
1
318
cPanel Access Level
Root Administrator
Originally posted by Jemshi
moving an account to another server wont update the fields in /var/cpanel/users/username for that account. The IP and all will be still the old.

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The IP field is no longer used by cPanel. On every server move I have done all of the information in /var/cpanel/users gets updated except for the addition of the addon domain name.

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jrf

Well-Known Member
Aug 19, 2003
58
0
156
Yep, this is one of the worst bugs on CPanel, caused me 3 days of lost work a few weeks ago. I hope they get this fixed soon and it is a real pain.

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web12

Well-Known Member
Nov 20, 2002
240
0
166
Sorry to wake up a semi-old thread, but does anyone know if this will ever be fixed?

I noticed that there had been some bits and bobs in the change logs about addon-domain transfers, but I have just tried this out between 2 servers in a master/slave setup and it still didnt work... both servers on 8.5.3 Stable.

tia

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