Anyone got the SSH/Shell Access app to work?

chrisjj

Member
Jul 18, 2006
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Here (IE6, cPanel 10.8.2-RELEASE 119) the 'SSH/Shell Access' feature doesn't work. Has anyone else got it to work?

Here the app comes up in a hung state - there's a login message but the window refuses input. PuTTY and other clients work fine.

Thanks.
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
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Go on, have a guess
Check to see if you've set /etc/ssh/sshd_config to only allow protocol v2, if you have then the Java application in cPanel won't work - it uses SSHv1.
 

chrisjj

Member
Jul 18, 2006
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> Check to see if you've set /etc/ssh/sshd_config to only allow protocol v2

Thanks but definitely not - I've sent nothing there so it is at the installation default (below).

However changing "Protocol 2" to "Protocol 1" fixes it. Thanks.

So, it seems the default cPanel setup is bust in this respect. Gawd.

Chris
 
Last edited:

chirpy

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Verifed Vendor
Jun 15, 2002
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Go on, have a guess
No, cPanel doesn't touch the ssh configuration - your hosting provider must have done that.

If you're going to enable SSHv1 you should be aware that there are security risks associated with it (that's why SSHv2 was developed). It would be best to set that to:

Protocol 1,2

Then restart SSH. You should then use SSHv2 whereever possible (i.e. your SSH client).
 

chrisjj

Member
Jul 18, 2006
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> If you're going to enable SSHv1 you should be aware
> that there are security risks associated with it

Shame then that cPanel's failure with V2 hasn't been fixed.

Thanks for the warning.