Anyone happen to know how to reset the Roundcube interface?

[WebHostPro]

I have a customer that changed the interface settings and can't seem to change them back. Is there a way to make the Roundcube interface go back to default?

 

[24x7server]

Hello,

You can follow below steps to revert back the roundcube changes.

1. In the left sidebar, click Settings.
2. Click Preferences.
3. Click User Interface.
4. In the Interface skin section, select the Larry button.
5. Click Save. The browser will refresh with the original Roundcube interface.

 

[cPanelLauren]

Hello,

You can follow below steps to revert back the roundcube changes.

1. In the left sidebar, click Settings.
2. Click Preferences.
3. Click User Interface.
4. In the Interface skin section, select the Larry button.
5. Click Save. The browser will refresh with the original Roundcube interface.

This won't revert customizations to the interface, just switch to a different theme. Do you know what kinds of settings they changed?

 

[Metro2]

Did anyone ever find an answer to this?

I have a customer who clicked the "Allow" button for "To protect your privacy remote resources have been blocked" and of course they're getting spammed with inline remote images / html , and we'd really like to disable that and start blocking remote content again.

 

[cPRex]

Can you try manually editing the /usr/local/cpanel/base/3rdparty/roundcube/config/config.inc.php file to change the value?

// Display remote resources (inline images, styles) in HTML messages
// 0 - Never, always ask
// 1 - Allow from my contacts (all writeable addressbooks + collected senders and recipients)
// 2 - Always allow
// 3 - Allow from trusted senders
$config['show_images'] = 0;

 

[Metro2]

@cPRex - thank you for the reply and suggestion. I actually had already checked yesterday on that based some Roundcube documentation I found, and saw that it was already set that way.

BTW - when I click the </> Code icon in the post editor tools here on the forum, instead of giving me the usual option to post code the way you did in your previous reply, it pops-up the Forum List in a popup window. So, instead I'm resorting to the Insert >_ Inline Code option here..

I did:
less /usr/local/cpanel/base/3rdparty/roundcube/config/config.inc.php

And one of the first things, just FYI, it says is:

// ---------------------------------------------------------------------
// WARNING: Do not edit this file! Copy configuration to config.inc.php.
// ---------------------------------------------------------------------


I scrolled down through and can see it already has that parameter set to:

// Display remote resources (inline images, styles) in HTML messages. Default: 0.
// 0 - Never, always ask
// 1 - Allow from my contacts (all writeable addressbooks + collected senders and recipients)
// 2 - Always allow
// 3 - Allow from trusted senders only
$config['show_images'] = 0;


One thing I did discover that could be noteworthy - the remote / inline content only displays in messages from senders that the user has clicked the "Allow" button for. So at least in messages from senders that they have not clicked "Allow" for, the remote content is still blocked.

After a lot of digging around the web and reading Roundcube docs etc... yesterday, it SEEMS that there is no feature to "Disallow" remote content in messages from senders that the user has previously hit "Allow" for. I think this might be an impasse, and possibly the simple lack of such basic function in Roundcube.

Maybe someone knows a way, but I have found anyone yet during my searches on various forums and docs.

PS - on How to Customize Roundcube Webmail | cPanel & WHM Documentation it seems to suggest that there is Roundcube content for each user in their
/home/username/etc/domain/ , but that location does not contain anything of use (and definitely does not show any of the username.rcube.db files that the page indicates would be found there.

 

[cPRex]

Yeah, the code thing is broken. We don't really plan to fix it since there will be some other Forums changes coming soon..........

If they've applied it to an individual message, I'm also not finding a way to revert that.

 

[Metro2]

Ah, thanks for letting me know about the code button. It's probably mentioned somewhere on the forum already but I didn't think to look. Caught-up in way too many things / tickets so my brain is all over the map.

Yep... seems no way to revert on existing sender messages, so... moving on.

Thank you so much for trying to help!