Anyone using 1h.com Hive or Guardian?

[texo]

I'm intrigued by what Hive and Guardian claim to be able to do - and because one of my current providers doesn't support cloudlinux (they use a custom kernel) I was hoping to try them out.

Has anyone taken these products for a spin?

 

[kualo]

I'm intrigued by what Hive and Guardian claim to be able to do - and because one of my current providers doesn't support cloudlinux (they use a custom kernel) I was hoping to try them out.

Has anyone taken these products for a spin?

We've been using Hive/Guardian for the past few months. We've traditionally been a FreeBSD host when it comes to shared, but with lots of new goodies appearing on Linux (CloudLinux, CSF, 1H to name a few) we felt it was well worth testing the water.

We trialled CloudLinux for a while, and I must admit it did a very good job, however after going to the cPanel conference we discovered 1H and thought we'd take it for a whirl also for much the same reasons as you - we ran a number of servers on AppLogic, and so we couldn't modify the kernel. Initially we only tried Guardian, but it alone saved our bacon on several occasions on a a server that had some intermittent very high loads, enabling us to fully trace the issue and resolve it.

We were then tempted onto using Hive and Digits - and having these two is like a dream come true. It is quite simply stunning. From one central login we can view cpu usage on web, mysql and cron of all the cPanel accounts across all the servers its installed on - as well as the disk usage and inode count. It's fast, the interface is well designed, and it's provided us a great tool for upselling as we can easily point clients to the graphs in their cPanel to see how their usage compares with normal usage. I think the key differentiator from our perspective with CL was just how much data you had at your fingertips from all your servers - this is now crucial to how we manage our shared servers effectively.

The combination of Guardian, which helps to monitor and even start to resolve issue, and Hive, which provides the most incredible reports and management of resource intensive accounts, is something that once you try you won't look back from. We're now in the process of converting servers over from FreeBSD to Linux with 1H.

The team at 1H have been great too, they've incorporated countless new suggestions we've made, and really made the job of switching over to their products very easy. Can't recommend them enough, the servers we have installed it on so far just purr along!

 

[texo]

Hi Kualo

Thanks so much for the feedback. I'm trying Guardian and Hive on 2 servers and I'm liking what I see so far.

 

[texo]

More feedback: after 3+ months of using 1h.com's Guardian and Hive on a number of servers, I am very pleased! The insight that Hive gives you into the resources each account is using has allowed us to very easily track down and monitor "abusers".

And to see Guardian kick in on a server experiencing a load spike and quickly bring the load down (often within a minute or two) is amazing! Server stability is greatly improved.

 

[KualoCraig]

I'd have to echo this and provide a further update too - we're still extremely happy with the 1H products and have been using them since the start of 2011. Digits is a great product too (and it's free!) to monitor quota/inode usage too.

 

[handsonhosting]

It's been a few months here with us using the 1H combinations and like the others, we've been very pleased with the results. There's a few things that we'd like to see such as threshold notifications prior to the temporary suspension (similar to how cPanel says that a user has used 80% bandwidth etc). Granted the 80% trigger and then 100% trigger would likely be very close to each other, but it's still a heads up to a client.

We've been very happy with the products though and highly recommend it to others whether they're experiencing load issues or not. Great insight as to peaks and valleys on the server.

 

[merlinpa1969]

WE tried out Hive, Guardian one thing that no one here has mentioned is that if your running CSX then you are pretty much out of luck.
The following is the final word we got from 1H

1H Support, Dec-24 02:22 (EET):
I've carefully checked the case and reviewed the cxscgi.sh script. It uses the following Perl file:
/usr/sbin/cxs
The Perl file is outside the chroot environment. This means that Hive cannot access it because all user processes are chroot-ed and they cannot "see" and use the CXS Perl file. That is why you cannot use the following variable in your php.ini files for PHP + Suhosin:
suhosin.upload.verification_script /etc/cxs/cxscgi.sh

 

[Infopro]

You might bring this up over on the ConfigServer forums.

 

[merlinpa1969]

WE dropped the 1H software, there were other little quirks as well but Yes it might be a good thing to post on Chirpys forum

 

[handsonhosting]

Running strong on more than 40 servers at this time. It's been a huge help to our monitoring and uptime stability for users. The programming staff at 1H are also very responsive and have been adding various items as we request them then rolling out for others in a later release. Very happy.