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AOL email accounts not working

Discussion in 'E-mail Discussions' started by neo4242002, Dec 1, 2005.

  1. neo4242002

    neo4242002 Well-Known Member

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    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
    
      [email]lhulley@aol.com[/email]
        SMTP error from remote mail server after end of data:
        host mailin-04.mx.aol.com [64.12.138.89]: 554-:
         (RLY:CH)  [url]http://postmaster.info.aol.com/errors/554rlych.html[/url]
        554 TRANSACTION FAILED
    
    ------ This is a copy of the message, including all the headers. ------
    
    Return-path: <nobody@linuxcp.*******.net>
    Received: from nobody by linuxcp.******.net with local (Exim 4.52)
    	id 1EhXPC-0000g5-0v
    	for [email]lhulley@aol.com[/email]; Wed, 30 Nov 2005 19:14:14 +0000
    To: [email]lhulley@aol.com[/email]
    Subject: DUO Boots - Order Confirmation
    From: [email]enquiries@*********.com[/email]
    X-Mailer: PHP/4.4.0
    Message-Id: <E1EhXPC-0000g5-0v@********.net>
    Date: Wed, 30 Nov 2005 19:14:14 +0000
    
    I get the following email "Mail delivery failed: returning message to sender" for almost all my AOL email address.. dose anyone know about " 554 TRANSACTION FAILED" error?

    What's wrong with exim? In fact is that exim issue?
     
  2. Bima

    Bima Member

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  3. bijo

    bijo Well-Known Member

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    Hello,

    Read the link
    http://postmaster.info.aol.com/errors/554rlych.html

    I think, some body is doing spamming from your server. Due to that reason aol block your server ip. Run the command
    exim -bp

    From that command you can see the aol mails on your server queue.
     
  4. neo4242002

    neo4242002 Well-Known Member

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    Hi bijo..

    1) How do i find who do this

    2) how do i stop them... I have enabled spam assassin for this domain. but no luck i guess

    3) dose he have exploit my web site.. is there way i can find this?


    :confused: :confused:
     
  5. sparek-3

    sparek-3 Well-Known Member

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    If you have users that are forwarding their mail to their AOL address and then clicking the "Report Spam" button in their AOL client for messages that were forwarded off your server, then this can blacklist your server. Anytime someone clicks the "Report Spam" button in AOL, AOL marks the server that sent the message (your server) as the sending server. If enough complaints are generated, then AOL blocks your server.
     
  6. neo4242002

    neo4242002 Well-Known Member

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    Guys I am quite confused with this problem. :confused: :confused: :confused: I know AOL has blacklist my server IP. So What exactly I need to be done to fix this problem. How about a PTS record for this (client) domain? is that AOL looking for?
     
  7. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    If you are blacklisted by AOL you must participate in the AOL whitelist program, and you must adhere t o certain technical and other requirements. Go to their Web site at http://postmaster.aol.com/tools/whitelist_guides.html

    In addition, if you don't know what to do, may I suggest you hire a sys admin.
     
    #7 AndyReed, Dec 3, 2005
    Last edited: Dec 3, 2005
  8. aby

    aby Well-Known Member

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    Onething you can check is /etc/valiases file and see if there are forwarders set to aol addresses. If you find that, please remove that to avoid this blacklisting in future,,,
     
  9. neo4242002

    neo4242002 Well-Known Member

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    I have noticed something ... one client sending lots of emails for a newsletter campaign. There are significant number of AOL email address.. and he is emails getting fail too.. So what do I do now... clear this IP through AOL whitelist / or add a reverse DNS to ZONE file
     
  10. aby

    aby Well-Known Member

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    You have to deal with that client first and ... otherwise you will be blacklisted again... and i believe if you are blacklisted again.. you will be facing difficulty in getting whitelisted again...
     
  11. gcluk

    gcluk Member

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    It may be simpler than that

    Check out if you have a reverse DNS entry at http://www.dnsstuff.com I was getting all mail to AOL customers bounced because of this.
     
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