Apache 404 on All Sites

[grayloon]

We have an internal staging server where we test sites before deploying to production. Each site has a subdomain of our corporate domain. I've just noticed that all requests are returning a blank page. The error_log shows a 404 error:

[Wed Jan 26 09:30:02.205370 2022] [include:warn] [pid 20676] [client 192.168.182.1:61250] AH01374: mod_include: Options +Includes (or IncludesNoExec) wasn't set, INCLUDES filter removed: /404.shtml

This is happening for dynamic content like PHP pages as well as static content like images.

Example URL: https://test-sitea.ourdomain.com/index.php

We don't use this server often any more, so we just noticed the issue. Maybe it's related to a recent cPanel/WHM update?

 

[cPRex]

Hey there! Does this server happen to use Nginx?

 

[grayloon]

No – it's using Apache.

 

[cPRex]

I don't have any reports of Apache giving 404 errors. If you're still seeing this behavior it might be best to submit a ticket to our team so we can check that system. I do see you mentioned it is internal, so we would need SSH access to the machine to be able to examine it.