chrismfz

Well-Known Member
Jul 4, 2007
127
1
68
Greece
cPanel Access Level
DataCenter Provider
On 3 servers I changed something regarding mails in Tweak Settings.
On all 3 server it did a failed apache restart.
Saying failed, it tried to restart it with the /scripts/restartsrv_apache script and it never did it.

Code:
# ps aux | grep http
root      1610  0.0  0.0  50496 12228 ?        S    11:12   0:00 /usr/local/cpanel/scripts/restartsrv_httpd

# ps aux | grep http
root      1610  0.0  0.0  50496 12228 ?        S    11:12   0:00 /usr/local/cpanel/scripts/restartsrv_httpd

# ps aux | grep http
root      1610  0.0  0.0  50496 12228 ?        S    11:12   0:00 /usr/local/cpanel/scripts/restartsrv_httpd

# ps aux | grep http

# ps aux | grep http

# ps aux | grep http
I had to manually hit the script to run it again.
If it was one server I would say luck, bad time, it crashed for a moment etc, I wouldn't bothered much. But happened in three servers doing a change in tweak settings.

No error in apache log.
I Left one server without restarting it to check chksrvd, it start it 3-5 minutes later.
It started normally but 5+ minutes is a delay.
With no reason or error in any log.


Anyone having similar issues ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,225
463
Hello,

I've been unable to reproduce this issue on a test system. It seems like something is preventing " /usr/local/cpanel/scripts/restartsrv_httpd" from completing on your servers. Are you using any third-party plugins on these servers (e.g. CSF/LFD, LiteSpeed, Nginx), and if so, can you reproduce the issue upon temporarily disabling those plugins?

Thank you.