Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Apache keeps rebooting and PHP-FPM 500's

Discussion in 'EasyApache' started by mikefromnz, Mar 3, 2017.

  1. mikefromnz

    mikefromnz Active Member

    Joined:
    Feb 9, 2017
    Messages:
    28
    Likes Received:
    5
    Trophy Points:
    3
    Location:
    New Zealand
    cPanel Access Level:
    Root Administrator
    A customer of mine installed Magento on their site and get a HTTP 500 error randomly they are using PHP 7 and PHP-FPM . If I check the apache error log at the same time the issue occurs I see this

    Code:
    [Fri Mar 03 21:06:25.748720 2017] [mpm_prefork:notice] [pid 26235] AH00171: Graceful restart requested, doing restart
    [Fri Mar 03 21:06:26.458169 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1283 will probably never match because it overlaps an earlier Alias.
    [Fri Mar 03 21:06:26.458226 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1285 will probably never match because it overlaps an earlier Alias.
    [Fri Mar 03 21:06:26.458247 2017] [alias:warn] [pid 26235] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 1287 will probably never match because it overlaps an earlier ScriptAlias.
    [Fri Mar 03 21:06:26.458350 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1293 will probably never match because it overlaps an earlier Alias.
    [Fri Mar 03 21:06:26.506139 2017] [:notice] [pid 26235] mod_ruid2/0.9.8 enabled
    [Fri Mar 03 21:06:26.507317 2017] [mpm_prefork:notice] [pid 26235] AH00163: Apache/2.4.25 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
    [Fri Mar 03 21:06:26.507333 2017] [core:notice] [pid 26235] AH00094: Command line: '/usr/sbin/httpd'
    [Fri Mar 03 21:06:26.507379 2017] [mpm_prefork:warn] [pid 26235] AH00167: long lost child came home! (pid 17933)
    [Fri Mar 03 21:06:26.507394 2017] [mpm_prefork:warn] [pid 26235] AH00167: long lost child came home! (pid 17934)
    [Fri Mar 03 21:18:04.868086 2017] [mpm_prefork:notice] [pid 26235] AH00171: Graceful restart requested, doing restart
    [Fri Mar 03 21:18:05.632140 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1293 will probably never match because it overlaps an earlier Alias.
    [Fri Mar 03 21:18:05.632203 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1295 will probably never match because it overlaps an earlier Alias.
    [Fri Mar 03 21:18:05.632215 2017] [alias:warn] [pid 26235] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 1297 will probably never match because it overlaps an earlier ScriptAlias.
    [Fri Mar 03 21:18:05.632314 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1303 will probably never match because it overlaps an earlier Alias.
    [Fri Mar 03 21:18:05.686841 2017] [:notice] [pid 26235] mod_ruid2/0.9.8 enabled
    [Fri Mar 03 21:18:05.688654 2017] [mpm_prefork:notice] [pid 26235] AH00163: Apache/2.4.25 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
    [Fri Mar 03 21:18:05.688683 2017] [core:notice] [pid 26235] AH00094: Command line: '/usr/sbin/httpd'
    [Fri Mar 03 21:18:05.688722 2017] [mpm_prefork:warn] [pid 26235] AH00167: long lost child came home! (pid 12557)
    [Fri Mar 03 21:18:05.688743 2017] [mpm_prefork:warn] [pid 26235] AH00167: long lost child came home! (pid 12558)
    Any ideas? Piped logging is enabled
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look at your system to see what's happening? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
Loading...

Share This Page