Apache keeps rebooting and PHP-FPM 500's

mikefromnz

Active Member
Feb 9, 2017
32
5
8
Internet
cPanel Access Level
Root Administrator
A customer of mine installed Magento on their site and get a HTTP 500 error randomly they are using PHP 7 and PHP-FPM . If I check the apache error log at the same time the issue occurs I see this

Code:
[Fri Mar 03 21:06:25.748720 2017] [mpm_prefork:notice] [pid 26235] AH00171: Graceful restart requested, doing restart
[Fri Mar 03 21:06:26.458169 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1283 will probably never match because it overlaps an earlier Alias.
[Fri Mar 03 21:06:26.458226 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1285 will probably never match because it overlaps an earlier Alias.
[Fri Mar 03 21:06:26.458247 2017] [alias:warn] [pid 26235] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 1287 will probably never match because it overlaps an earlier ScriptAlias.
[Fri Mar 03 21:06:26.458350 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1293 will probably never match because it overlaps an earlier Alias.
[Fri Mar 03 21:06:26.506139 2017] [:notice] [pid 26235] mod_ruid2/0.9.8 enabled
[Fri Mar 03 21:06:26.507317 2017] [mpm_prefork:notice] [pid 26235] AH00163: Apache/2.4.25 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Fri Mar 03 21:06:26.507333 2017] [core:notice] [pid 26235] AH00094: Command line: '/usr/sbin/httpd'
[Fri Mar 03 21:06:26.507379 2017] [mpm_prefork:warn] [pid 26235] AH00167: long lost child came home! (pid 17933)
[Fri Mar 03 21:06:26.507394 2017] [mpm_prefork:warn] [pid 26235] AH00167: long lost child came home! (pid 17934)
[Fri Mar 03 21:18:04.868086 2017] [mpm_prefork:notice] [pid 26235] AH00171: Graceful restart requested, doing restart
[Fri Mar 03 21:18:05.632140 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1293 will probably never match because it overlaps an earlier Alias.
[Fri Mar 03 21:18:05.632203 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1295 will probably never match because it overlaps an earlier Alias.
[Fri Mar 03 21:18:05.632215 2017] [alias:warn] [pid 26235] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 1297 will probably never match because it overlaps an earlier ScriptAlias.
[Fri Mar 03 21:18:05.632314 2017] [alias:warn] [pid 26235] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 1303 will probably never match because it overlaps an earlier Alias.
[Fri Mar 03 21:18:05.686841 2017] [:notice] [pid 26235] mod_ruid2/0.9.8 enabled
[Fri Mar 03 21:18:05.688654 2017] [mpm_prefork:notice] [pid 26235] AH00163: Apache/2.4.25 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Fri Mar 03 21:18:05.688683 2017] [core:notice] [pid 26235] AH00094: Command line: '/usr/sbin/httpd'
[Fri Mar 03 21:18:05.688722 2017] [mpm_prefork:warn] [pid 26235] AH00167: long lost child came home! (pid 12557)
[Fri Mar 03 21:18:05.688743 2017] [mpm_prefork:warn] [pid 26235] AH00167: long lost child came home! (pid 12558)
Any ideas? Piped logging is enabled
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look at your system to see what's happening? You can post the ticket number here so we can update this thread with the outcome.

Thank you.