apache locks when creating a new account or parking a domain

weblinxinc

Registered
Jun 28, 2007
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0
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Greetings -

I have an odd issue and would appreciate any suggestions. Any time we create a new account through WHM or simply park a domain on top another one, all the websites on thes server (except for WHM - assuming because i'm going through https) freeze. Apache simply stops responding and I am forced to scroll down to http server in WHM and reset it.

Any ideas?
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
What is the full cPanel version and build number?
Code:
# cat /usr/local/cpanel/version && echo
What is the Apache version information?
Code:
# /usr/local/apache/bin/httpd -v
When the issue occurs are there any new messages or other logged details in either the Apache logs or the cPanel error_log?

Please use the following command to monitor the aforementioned log files for new messages while attempting to trigger the symptoms:
Code:
# tail -fvn0 /usr/local/cpanel/logs/error_log /usr/local/apache/logs/*log