ambersabre

Member
Sep 18, 2014
5
0
1
cPanel Access Level
Root Administrator
Hiya, I am hoping somebody can advise me on how to fix an error with my cPanel set up. I have recently tried to restart the Http service through WHM and got this error message:

Apache restart failed. Unable to load pid from pid file and no httpd process found in process list.

If apache restart reported success but it failed soon after, it may be caused by oddities with mod_ssl.

You should run /usr/local/cpanel/scripts/ssl_crt_status as part of your troubleshooting process. Pass it --help for more details.

Also be sure to examine apache's various log files.
Apache Restart Output:

Log:
Code:
[Sat Nov 01 17:25:04 2014] [error] [client 188.165.15.195] File does not exist: /home/hersandsirs/public_html/womens-price-list-page2.html
[Sat Nov 01 17:25:04 2014] [error] [client 188.165.15.195] File does not exist: /home/hersandsirs/public_html/404.shtml
[Sat Nov 01 17:25:16 2014] [error] [client 82.12.234.212] File does not exist: /usr/local/apache/htdocs/favicon.ico
[Sat Nov 01 17:27:12 2014] [error] [client 208.115.111.70] File does not exist: /home/brands
[Sat Nov 01 17:27:12 2014] [error] [client 208.115.111.70] File does not exist: /home/brands
[Sat Nov 01 17:27:20 2014] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Nov 01 17:32:33 2014] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Nov 01 17:39:58 2014] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.
[Sat Nov 01 17:39:58 2014] [error] [client 90.196.9.119] File does not exist: /home/df/public_html/Images, referer: http://www.domain.com
[Sat Nov 01 17:39:58 2014] [error] [client 90.196.9.119] File does not exist: /home/df/public_html/404.shtml, referer: /http://www.domain.com
[Sat Nov 01 17:43:02 2014] [notice] caught SIGTERM, shutting down


Now none of my websites are accessible :( I get a webpage unavailable and have tried restarting the whole system I have no idea why this has happened, any advise and I will be forever greatful!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Hello :)

Do you notice any output when attempting to start Apache from the command line? EX:

Code:
service httpd startssl
Is there any additional output in /usr/local/apache/logs/error_log when running the above command?

Thank you.