apache server error and down

[Takumi80]

Hello,
i have apache server down
when i restart after many seconds i receive this error:

Cpanel::Exception::Timeout/(XID f4r2v6) The system failed to lock the file “/etc/apache2/conf/httpd.conf” after 121 seconds. at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 336. Cpanel::Exception::create("Timeout", "The system failed to lock the file \x{e2}\x{80}\x{9c}[_1]\x{e2}\x{80}\x{9d} after [quant,_2"..., ARRAY(0xfef328)) called at /usr/local/cpanel/Cpanel/Exception.pm line 46 Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__..., ARRAY(0xfef328)) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 710 Cpanel::SafeFile::_timeout_exception("/etc/apache2/conf/httpd.conf", 121) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 742 Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/etc/apache2/conf/httpd.conf", 121) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 811 Cpanel::SafeFile::_lock_wait("/etc/apache2/conf/httpd.conf") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 339 Cpanel::SafeFile::_safelock("/etc/apache2/conf/httpd.conf") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 538 Cpanel::SafeFile::_safe_open(GLOB(0x833d38), "<", "/etc/apache2/conf/httpd.conf", CODE(0x860c60), "safeopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 107 Cpanel::SafeFile::safeopen(GLOB(0x833d38), "<", "/etc/apache2/conf/httpd.conf") called at /usr/local/cpanel/Cpanel/HttpUtils/ApRestart.pm line 107 Cpanel::HttpUtils::ApRestart::safeaprestart(1) called at bin/safeapacherestart.pl line 27

 

[Sujoy Dhar]

Restart again and it will work as I have faced this !

 

[cPanelMichael]

Hello,

Do you notice any error messages when rebuilding the Apache configuration file? EX:

/scripts/rebuildhttpdconf

If not, can you verify if you are using any third party web server applications (e.g. Litespeed, Nginx)?

Thank you.

 

[kumkum]

Restart again and it will work as I have faced this !

Its true i have tried after restarting and it worked.

 

[cPanelMichael]

Its true i have tried after restarting and it worked.

Hello,

Do you know if this happened after performing a specific action or if the server load was high? Can you let us know which version of cPanel & WHM is installed on the system, and if you are using CloudLinux and/or LiteSpeed?

Thank you.

 

[kumkum]

We are using version v68.0.37 of cPanel & WHM.

 

[cPanelMichael]

New We are using version v68.0.37 of cPanel & WHM.

Are using CloudLinux and/or LiteSpeed? Do you know if this happened after performing a specific action or if the server load was high?

Thank you.

 

[Sujoy Dhar]

As I think this error is being no more , and no high load , I use cloudlinux !

 

[cPanelMichael]

As I think this error is being no more , and no high load , I use cloudlinux !

Hello @Sujoy Dhar,

Let us know if you experience this issue again in the future.

Thank you.