Apache SpamAssassin problem

|Noname|

Well-Known Member
Aug 6, 2003
57
0
156
Hey guys,

We have a customer who was tinkering with spamassassin and stopped receiving email.
We changed settings back to default but messages are still not reaching his inbox.
I found a couple of the tests we sent via WHM report, they show as FILTERED, both with score -2.7

Any advice?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Hello :)

Try searching for those messages in /var/log/exim_mainlog to get a better idea of what's happening. EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Also, check to see if there are any account level filters or user level filters enabled for the account.

Thank you.
 

|Noname|

Well-Known Member
Aug 6, 2003
57
0
156
Hello :)

Try searching for those messages in /var/log/exim_mainlog to get a better idea of what's happening. EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Also, check to see if there are any account level filters or user level filters enabled for the account.

Thank you.

Hello Michael, there are no filters, exim mainlog shows nothing relevant, actually the line you posted returns nothing.

And If I do...

cat /var/log/exim_mainlog|grep [email protected]
...I can see the test messages I send, but it doesn't say delivered, rejected or anything

2014-08-19 15:10:18 1XJon7-0003wL-4D <= [email protected] H=server.mydomain [myIP]:40398 P=esmtps X=TLSv1:DHE-RSA-AES256-SHA:256 S=3257 [email protected] T="t6" for [email protected]
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
I found a couple of the tests we sent via WHM report, they show as FILTERED, both with score -2.7
Could you provide the message headers or whatever information you have from that report?

Thank you.