cgimickalo

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Apr 19, 2013
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I just noticed that none of our SSI tags seems to be working any more on our new server. Just switched a couple of weeks ago and they were all working fine on our old server.

We running Apache/2.2.25 which was the same on our old server.

Add the "AddHandler server-parsed .html" in the httpd.conf file, restarted httpd still no luck. Tried using the .shtml extension still no luck. The SSI tags that don't work now are:
Code:
<!--#include virtual="./LHmenu.html" -->
<!--#exec cgi="/cgi-bin/ssi_log.cgi" -->
These tags worked perfectly on our other server, running the same apache version. What do I need to change in order for the SSI to work now? I know there was changes in apache 2.4 version w/SSI but were not running that version.

Ok it does work with the .shtml extension, must have missed that, but can not get it to work the .html extension even after adding the AddHandler server-parsed .html in the httpd.conf file unless I need to change something too.

Thanks,
Mike
 
Last edited:

cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Ok it does work with the .shtml extension, must have missed that, but can not get it to work the .html extension even after adding the AddHandler server-parsed .html in the httpd.conf file unless I need to change something too.
Could you let us know what entries are entered into the .htaccess file within the account? Also, please browse to "WHM Home » Service Configuration » Apache Configuration » Global Configuration" and let us know if "Includes" is enabled under "Directory “/” Options".

Thank you.
 

cgimickalo

Well-Known Member
Apr 19, 2013
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N.W. Iowa
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Yes "Includes" is enabled, the .htaccess file is empty.

I added the "AddHandler server-parsed .html" handler to the httpd.conf, restarted apache, exactly as we did on our other server running the exact same apache version. and it worked fine.

It does work with the .shtml extension but not with the .html extension. Some of our customers who transferred over where using SSI with the .html extension.

Mike
 

cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Please try adding the following line to the .htaccess file within the account's public_html directory:

Code:
AddHandler server-parsed .html
Let us know if this makes a difference.

Thank you.