Apache won't restart

[Mthokozisi]

Greetings,

I manage a cPanel VM through the Google Cloud Platform. Yesterday I received an email that one of my domains was presenting a 502 error. I tried restarting (graceful reboot) the server as my main solution. The 502 error stopped and since I use webhooks for notification got one that httpd wont start and is down. I tried multiple solutions here on the forum, which included restarting httpd, which has been unsuccessful. I'm really not sure what to do anymore.

I ran this: /scripts/rebuildhttpdconf
Result: Initial configuration generation failed with the following message:

The “/usr/local/apache/bin/httpd -DSSL -t -f /usr/local/apache/conf/httpd.conf.work.b8097b34.cfgcheck -C Include "/usr/local/apache/conf.modules.d/*.conf"” command (process 13379) reported error number 1 when it ended.
httpd: Syntax error in -C/-c directive: Include/IncludeOptional: Could not open directory /usr/local/apache/conf.modules.d: No such file or directory

Rebuilding configuration without any local modifications.

Failed to generate a syntactically correct Apache configuration.
Bad configuration file located at /usr/local/apache/conf/httpd.conf.work.b8097b34
Error:
The “/usr/local/apache/bin/httpd -DSSL -t -f /usr/local/apache/conf/httpd.conf.work.b8097b34.cfgcheck -C Include "/usr/local/apache/conf.modules.d/*.conf"” command (process 13387) reported error number 1 when it ended.
httpd: Syntax error in -C/-c directive: Include/IncludeOptional: Could not open directory /usr/local/apache/conf.modules.d: No such file or directory

Also ran: /scripts/restartsrv_httpd
Result: Restart failed: timeout (196 seconds) reached! at /usr/local/cpanel/Cpanel/RestartSrv/Lock.pm line 37.

I'd appreciate your assistance.

 

[cPRex]

Hey there! That's definitely odd to me as we haven't used that file path in some time, and I confirmed on a test machine that /usr/local/apache/conf.d.modules doesn't exist in a CentOS 7/11.110 environment.

I would check and see if any of the include files in /etc/apache2/conf.d/includes are referencing that path. If so, comment out that line and then see if you can rebuild the configuration.

If that doesn't work, I would recommend submitting a ticket to our team so we can take a look at the system.

 

[Mthokozisi]

I tried searching for any reference and there is none.
The command: nano /etc/httpd/conf/httpd.conf
Returned an empty config file.