Application Manager not deploying my app

[Jonas Everraert]

I want to host a Ruby application on a subdomain.

In /path/to/my/app I have an app.rb:

require 'sinatra'

get '/' do
    'Hello world'
end

I then deployed this application in the Application Manager.
With Deployment Domain my subdomain, Base Application URL as /.
After deploying the application, I go to my subdomain, but I only get a Not Found screen.

 

[cPRex]

Hey there! Did you also create the config.ru file as outlined here:

How to Create a Sinatra Ruby Application | cPanel & WHM Documentation

This document describes how to install a Sinatra web application.

docs.cpanel.net

After the configuration file is in place you would need to register the application with cPanel using the next steps on that page.

Can you try that and see if that gets things working?

 

[Jonas Everraert]

When I add the config.ru and click "deploy", I get the following error message: Your application is incomplete or invalid.

 

[cPRex]

It sounds like there are missing options in the application itself. While our assistance is very limited for the application side of things, you can always submit a ticket to our team if you have root access to the server and we can try and narrow down the issue.

 

[Jonas Everraert]

It sounds like there are missing options in the application itself. While our assistance is very limited for the application side of things, you can always submit a ticket to our team if you have root access to the server and we can try and narrow down the issue.

I don’t have root access unfortunately. Is there a way for me to know what exactly is wrong? Otherwise I’ll check with my hosting provider.

 

[cPRex]

Without root access you wouldn't have access to all the logs on the server, so you'd want to speak with the host to see if they can get you more details.