Applying package to subdomain

[russromei]

I have a whm account with an unlimited package and I need to apply a different package to a subdomain on that account
I can create all ok, and all works OK, but the new package I select for the subdomain does not carry over.
In the subdomain cpanel the unlimited package is inherited apparently. so am getting the unlimited packag


Any help would be much appreciated

 

[cPanelAnthony]

Hello! To confirm, you're creating a subdomain as a cPanel account and the package you selected isn't working?

 

[russromei]

That is correct

 

[cPRex]

@russromei - just for additional clarification, can you confirm if you are creating the subdomain through cPanel or through WHM?

 

[russromei]

Through whm

 

[cPRex]

That sounds odd, and isn't something I'm able to reproduce on my end when I tested that just now. Since the subdomain is a unique cPanel account, I would not expect there to be any interaction between the primary domain or the package assigned to it.

Could you open a support ticket with our team so we can investigate that directly on the system?