apr_global_mutex_lock(jk_log_lock) failed

kashif

Active Member
Jul 11, 2003
29
0
151
Lahore
Hi,

I am experiencing this issue with jsp application, error

HTTP Status 404-

and in /usr/local/apache/logs/error_log

[error] (13)Permission denied: apr_global_mutex_lock(jk_log_lock) failed
[error] (13)Permission denied: apr_global_mutex_unlock(jk_log_lock) failed

I was not able to find anything on it on google and also in cpanel forums. Has anyone faced this issue? Looking for solution from technical guys :)
 
Last edited:

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
43
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
It isn't likely that the apr_global_mutex_lock is the issue for the 404. Does the application work on port 8080 for the same url?
 

KurtN.

Well-Known Member
Jan 29, 2013
95
1
83
cPanel Access Level
Root Administrator
For completeness (and severely late response), this seems to come up when mod_ruid2 is installed along side of Tomcat.
Try uninstalling mod_ruid2, and seeing if this resolves your issue.