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Archive feature

Discussion in 'E-mail Discussions' started by RAlfonzetti, Jun 3, 2015.

  1. RAlfonzetti

    RAlfonzetti Member

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    Hello, the archive feature is perfect and great, however my archive company "Global Relay" cannot crawl the subfolder structure to retrieve the messages, they can only view the inbox or root folder.

    is there a way in the code or switch that can be flipped that would not deposit the archives messages into the date subfolder structure just dump in the root or inbox folder.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You may find this document helpful:

    How to Set Up Webmail Folders for Archived Email

    What error message do they receive when attempting to browse the subfolders?

    Thank you.
     
  3. RAlfonzetti

    RAlfonzetti Member

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    The document was NOT helpful, that is for someone is who manually trying to view the IMAP folders.... I am trying to interface with my archive provider who is pulling the messages via IMAP/s but they cannot traverse the sub directory structure, I would like to know if there is a way to not have a Folder structure automatically created and have the archived messages use NO structure at all. Just dump into a flat folder structure.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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