Are these WHM MX settings correct for using Google as email server?

[jerrygarciuh]

I have just edited this post to use real domain name after confusing some readers:

/etc/localdomains does not have the domain but it does have a subdomain par5.egolfplan.com

/etc/remotedomains does have the domain egolfplan.com

On WHM MX page:

Email Routing for egolfplan.com is set to "Automatically Detect Configuration: (recommended)"

There are 5 records

10 ASPMX.L.GOOGLE.COM

20 ALT1.ASPMX.L.GOOGLE.COM

30 ALT2.ASPMX.L.GOOGLE.COM

40 ASPMX2.GOOGLEMAIL.COM

50 ASPMX3.GOOGLEMAIL.COM

These values are per Configuring Your MX Records: WHM - Google Apps Help

Of concern is the fact that saving those MX records gets me this message:

Reconfiguring Mail Routing:
REMOTE MAIL EXCHANGER: This server will NOT serve as a mail exchanger for egolfplan.com's mail.: This configuration has been automatically detected based on your mx entries.


I also have a CNAME (in normal DNS Zone Edit page in WHM) for mail which has value ghs.googlehosted.com. but the address http://mail.egolfplan.com does not resolve and that record has been in place several days.

When I use PHP to send an email to [email protected] and then check /var/log/exim_mainlog I see this:

2013-04-17 14:21:41 cwd=/home/egolfplan/public_html 3 args: /usr/sbin/sendmail -t -i
2013-04-17 14:21:41 1USXvJ-000467-Lv <= [email protected] U=egolfplan P=local S=789 [email protected] T="egolfplan Contact Message" for [email protected]
2013-04-17 14:21:41 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1USXvJ-000467-Lv
2013-04-17 14:21:41 1USXvJ-000467-Lv SMTP connection outbound 1366226501 1USXvJ-000467-Lv egolfplan.com [email protected]
2013-04-17 14:21:41 1USXvJ-000467-Lv lowest numbered MX record points to local host: egolfplan.com
2013-04-17 14:21:41 1USXvJ-000467-Lv == [email protected] R=lookuphost defer (-1): lowest numbered MX record points to local host
2013-04-17 14:21:41 1USXvJ-000467-Lv Frozen

 

[quietFinn]

Whois info of domain barbaz.com says that the nameservers are:
NS1.DOMAINRECOVER.COM
NS2.DOMAINRECOVER.COM

this is what tose nameservers tell about the MX records:

[email protected] [~]# nslookup
> server NS1.DOMAINRECOVER.COM
Default server: NS1.DOMAINRECOVER.COM
Address: 66.45.232.66#53
> set Q=MX
> barbaz.com
Server: NS1.DOMAINRECOVER.COM
Address: 66.45.232.66#53

barbaz.com mail exchanger = 20 mxs2.domainrecover.com.
barbaz.com mail exchanger = 10 mxs1.domainrecover.com.

See what Intodns tells about your domain:
intoDNS: barbaz.com - check DNS server and mail server health

 

[jerrygarciuh]

I was using foo bar and baz as replacements for the real domain name. This is common practice in Perl coder circle but perhaps not here? The actual domain is egolfplan.com

 

[quietFinn]

I was using foo bar and baz as replacements for the real domain name. This is common practice in Perl coder circle but perhaps not here? The actual domain is egolfplan.com

I don't remember seeing that domain "replacement".
Anyway...

whois info of the domain tells that the nameservers of egolfplan.com are:
NS1.SOFTLAYER.COM
NS2.SOFTLAYER.COM

this is what those nameservers tell about the MX records:
[email protected] [~]# nslookup
> server NS1.SOFTLAYER.COM
Default server: NS1.SOFTLAYER.COM
Address: 67.228.254.4#53
Default server: NS1.SOFTLAYER.COM
Address: 2607:f0d0:0:f:1::1#53
> set Q=MX
> egolfplan.com
Server: NS1.SOFTLAYER.COM
Address: 67.228.254.4#53

egolfplan.com mail exchanger = 10 mail.egolfplan.com.

then if we see what your server tells:
[email protected] [~]# nslookup
> server 67.228.22.163
Default server: 67.228.22.163
Address: 67.228.22.163#53
> set Q=MX
> egolfplan.com
Server: 67.228.22.163
Address: 67.228.22.163#53

egolfplan.com mail exchanger = 50 aspmx3.googlemail.com.
egolfplan.com mail exchanger = 10 aspmx.l.google.com.
egolfplan.com mail exchanger = 20 alt1.aspmx.l.google.com.
egolfplan.com mail exchanger = 30 alt2.aspmx.l.google.com.
egolfplan.com mail exchanger = 40 aspmx2.googlemail.com.

So, in the DNS zone of the domain egolfplan.com in your server you have the google MX records, but because the nameservers are pointing elsewhere (i.e. NS1.SOFTLAYER.COM & NS2.SOFTLAYER.COM) that DNS zone is not used and it has no effect whatsoever.

 

[jerrygarciuh]

Thank you for the reply! What is the remedy? SoftLayer is the dedicated server provider. I am using their DNS servers for the domain egolfplan.com

 

[storminternet]

Contact your dedicated server provider as they will help you to set the correct MX records for your domain.

 

[jerrygarciuh]

storm- the domain uses Google for email though, not the dedicated server. Mail is remotely hosted.

 

[quietFinn]

Your domain's nameservers are:
NS1.SOFTLAYER.COM
NS2.SOFTLAYER.COM

If you want to change your domain's MX entries (or anything in your domain's DNS settings) it has to be done in those nameservers above, not anywhere else.

 

[jerrygarciuh]

OK, thanks guys. I'll get in touch with admins for SoftLayer. I appreciate your help and time!